The website was ok, but what really mattered was the excellent service we received once we picked up the phone. Lewis was so helpful. He had been to the resort and was able to reassure us that we...
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MH
Mr Gary Hodder
Brentwood
3 years ago
Co říká Mr Gary Hodder o Destination 2:
I need to the dates by one day, the customer service don’t respond,awful
Awful service there customer service won’t respond all I need them to do is amend my dates. I think they may a fraudulent company
Customer support
Destination 2
3 years ago
Mr Hodder you will have had an auto reply from our customer service email account that advises timescale for response in order to manage your expectation. This is 7 days. We can only presume you overlooked this. Such requests need to be in writing to protect all parties when amending a booking which we trust is appreciated. You were upon acknowledgement inside the 7 days, advised of a 3 day resolution timeframe and the change was achieved inside this. Under the circumstances we refute that our service is awful and further you should reconsider describing us a fraudulent company which is libellous.
MH
Mr Gary Hodder
3 years ago
Resolved issue
1
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MC
Mr Kevin John Clarke
3 years ago
Co říká Mr Kevin John Clarke o Destination 2:
Everything was soooo easy.
All was explained nicely.
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Důvěryhodný zákazník
3 years ago
5+ Customer Service
Efficient good service. Nadine was excellent!
I'll definitely book again.
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Mrs Emma Cherrison
3 years ago
Co říká Mrs Emma Cherrison o Destination 2:
Excellent customer service
Excellent customer service offered by Clare today, so patient with all our queries.
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Důvěryhodný zákazník
3 years ago
Extremely helpful when we was booking our holiday. They did exactly what it said on the tin, unlike a lot of other companies that we have dealt with
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Důvěryhodný zákazník
3 years ago
So easy to book
After booking a holiday online, i called and was given the information i requested. It was so easy to book. Will be definitely using them again for future holidays.
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Důvěryhodný zákazník
3 years ago
Excellent customer service 5 stars
Nadine who helped us book our holiday was absolutely fantastic she couldn’t of been more helpful we would definitely use your company again for future holidays
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Mr Roy Maynard
Welwyn Hertfordshire
3 years ago
Co říká Mr Roy Maynard o Destination 2:
Excellent response to our initial enquiry
I felt that they met our requirements in a swift and effective way, and stayed on the scene
until our requirements were fulfilled.
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Důvěryhodný zákazník
3 years ago
Would highly recommend
Amy was extremely helpful in assisting me book my holiday, she was very patient and eventually found a deal that suited me. I informed her I had a disability and told her what I needed in the room....
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
