The several phone calls to confirm what was included, were handled very well by the two call handlers. They arranged for me to fly from a different airport to that advertised, which was great.
I...
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MP
Mr Patel
London
3 years ago
Co říká Mr Patel o Destination 2:
Customer service non-existent
Absolutely useless, I booked a hotel, within 2 days discovered dad had cancer tried to cancel booking and they would not offer any refund and charged the full amount. Most other providers all...
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Customer support
Destination 2
3 years ago
Mr Patel we are disappointed that you feel our customer service warrants this review and that you continue to raise comments so long after the cancelation of your arrangements. Whilst we were very sorry to hear of your families circumstances it is a condition of booking that customers take out adequate travel insurance which offers cover for such and any losses you may have can then be claimed from them. We do not believe that this is a reflection of our service having only directed you to the correct process.
MP
Mr Patel
3 years ago
Hi, I understand and no it was not along time just two days after booking and it took you very long time to confirm after me chasing you for a reply.
Also, i in turn was comparing and commenting on your approach with respect to that of the other organisations service.
0
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Důvěryhodný zákazník
3 years ago
Excellent service
Excellent service, easy to book online and quick delivery of reservation confirmation documents
0
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MW
Mr Kevin Woodman
3 years ago
Co říká Mr Kevin Woodman o Destination 2:
Booked a holiday on line. Order summary came through fine. Tickets came through 6 days later with Incorrect Hotel on. Called and was told would get sorted. Called again Friday was told would get...
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Customer support
Destination 2
3 years ago
Mr Woodman we are sorry for this experience, our team are investigating and will respond as quickly as possible.As explained in the terms and condiitons of booking that you accepted, the information we provide on our website is from the supplier and if there is a technical issue with the content, we do need to be allowed opportunity to look into it and get clarity. We apologise for the delay not meeting your personal expectation but will revert as soon as possible,
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Důvěryhodný zákazník
3 years ago
4/5 so reasonably happy.
The reason you only got a 4 was that the price quoted on line was not the price your rep could get for us. I was not impressed.
Your rep was a credit to your selves and I must say he was very...
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Důvěryhodný zákazník
3 years ago
Excellent
Excellent company from start to finish. Contact and questions delt with quickly and professionally
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Důvěryhodný zákazník
3 years ago
I’ll be coming back to this site for sure
This was the cheapest price, and best offer by far and I did a fair bit of searching. I’ll definitely buy from destination 2 again.
There was a small additional charge for some reasons which wasn’t...
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MH
Miss Karan Harwood
3 years ago
Co říká Miss Karan Harwood o Destination 2:
Friendly and Professional service from Matt
Great friendly yet professional service from Matt.
I asked for multiple quote options changing dates and destination until I got the perfect holiday for my Daughters 30th Birthday., and nothing was...
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MT
Mrs Victoria Louise Thaxter
Brighouse, West Yorkshire
3 years ago
Co říká Mrs Victoria Louise Thaxter o Destination 2:
Excellent Service
Excellent service. Nadine was very helpful. Can't wait for our holiday to The Maldives.
0
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Důvěryhodný zákazník
3 years ago
All in satisfaction
Amazing value great help good knowledge and best price
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
