i would recommend this company the booking agent was very professional i felt i could ask her anything and it would have been no problem , i asked about transfers and she sorted it within minutes
After an initial slow pick up regards my enquiry the case was handled by Jack. He provided excellent service despite problems with IT (not his fault). and was clear about processes and followed up...
I booked a holiday to Dubai with Destination 2, and unfortunately due to unforeseen circumstances I had to change the dates. Since then I have had no end of trouble and it is still ongoing. Firstly,...
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Andrew Smith
Destination 2
9 years ago
This matter is being handled by our admin manager who is in contact with the the client. The client is aware of the issues and the time frames in which we have to work with our suppliers for whom we act only as agents. Whilst we appreciate the client's patience we do believe that we have endeavoured to update her at every opportunity and regret that this is not acceptable. However, the matter is being addressed and we trust will be resolved shortly.
TC
Trusted Customer
9 years ago
I'm sorry but you have not endeavoured to update me. I have had to call every single time or email to chase the situation up. I have a trace of emails with no responses and a list of all calls I have made to you. The only reason I have cancelled the holiday is due to not being updated with any information and never getting any response on what's going on with my holiday.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
