No one has contacted me yet the web site says they will within 72 hours- very concerned
Customer support
Destination 2
4 years ago
Mr Elbourn it is unclear why you are awaiting call back. However, we can see you booked online and this states either a call back or email is sent within 72 hours in accordance with the online booking process. If you are referring to this, please check your emails including junk as the order has been confirmed and email confirmation sent so there is no requirement to call you. If you are expecting call back for some other reason, please email or live chat with our customer service team who can address this. Thank you.If this response satisfies your need to review we would appreciate revision of the rating.
ME
Mr Mark Elbourn
4 years ago
Hi, Thank you for the reply- I have checked my e-mail, junk box and spam and I do not appear to received confirmation- would be kind enough to call me on 07582 725809 to discuss
Thank you
0
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MM
Mr Numan Malik
4 years ago
Co říká Mr Numan Malik o Destination 2:
Not very frienldy on the phone at all
When trying to make my booking online, I needed to ask some questions. So I called and the person who answered appeared to not have time to take the call, saying "that can be done on the website". I...
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Customer support
Destination 2
4 years ago
Dear Mr Malik, we can see that you booked online and called with enquiry. It is unfortunately not possible for our sales consultants to wait on calls whilst online bookings are made. They are receiving a high volume of calls to make other bookings that cannot be fulfilled online. We do however apologise if they were unpolite in trying to convey this. Your custom despite this is very much appreciated.
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MW
Mr Derek Wilson
4 years ago
Co říká Mr Derek Wilson o Destination 2:
Great Service!
John Johnson handled the booking extremely well - professional and courteous.
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Důvěryhodný zákazník
4 years ago
Still waiting for a call back
Customer support
Destination 2
4 years ago
It is unclear why you are awaiting call back. However, we can see you booked online and this states either a call back or email is sent in accordance with the online booking process. If you are referring to this, please check your emails including junk as the order has been confirmed and email confirmation sent so there is no requirement to call. If you are expecting call back for some other reason, please email or live chat with our customer service team who can address this. Thank you.If this response satisfies your need to review we would appreciate revision of the rating.
Důvěryhodný zákazník
4 years ago
I telephoned the next day about the online booking and spoke with an advisor who said he had put a request in about a concern I had about the booking and that I would get a call back that was Sunday 20th still waiting
Customer support
Destination 2
4 years ago
Thank you - please email or live chat with our customer service team who can address this.
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Důvěryhodný zákazník
4 years ago
V helpful in planning our trip
Yes , on first impression
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Důvěryhodný zákazník
4 years ago
Very efficient booking, documents and tickets ready the following morning. Definitely recommended.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
