Recenze společnosti Designers Guild

Thank you for your feedback. Unfortunately, due to licencing arrangements, items stocked for our UK market cannot be shipped internationally. We do however have a Designers Guild showroom in Paris, along with many local stocklists throughout France. To contact the Paris showroom, please email frsales@designersguild.com and a member of the team would be happy to help. We are sorry that you feel our product images are not true to our products; we endeavour to ensure that our products are photographed practically in situ in our lifestyle shots, as well as accurately in our flat images. Both sides of the quilt on your order are displayed in our lifestyle image for this product. With regards to the quality and origin of our materials, Designers Guild continue to source the finest quality materials from around the globe, and we are sorry if you feel that in this instance we have not met your expectations.

Thank you for your feedback. We are delighted to hear that you are a regular Designers Guild customer, both in store and online. We are however very sorry to hear that you were unhappy with your Tribeca sheet. As this is a percale, it is deliberately intended to produce a crisp effect, however in future, should you ever be dissatisfied with the quality of our products, our online store will always be happy to discuss returning the order for a full refund. As an apology for this however, and to show our appreciation of you as one of our regular and valued customers, we will be sending you a free gift within the next few days.