Recenze společnosti Designers Guild

Thank you for your feedback. We are very sorry to hear that the colours on your rug did not match the image on our website. Designers Guild endeavours to use the most up to date photography and lighting techniques to ensure that our images portray a true representation of our products. We cannot however account for individual screen resolutions, which may alter hues. We would be very grateful if you could offer us more details as to where you felt the colour was misrepresented for this product; this is very helpful for our records, as we constantly seek to improve our website and our images where possible. Please feel free to email shoponlineuk@designersguild.com with your suggestions. We are very sorry indeed that you are disappointed with your rug; if you would like to discuss a replacement, please do not hesitate to get in touch with us.

Thank you for your feedback, we are sincerely sorry that our website offered misleading information as to the weight of our soaps. We are currently looking into this matter, and we thank you for bringing this to our attention. Designers Guild endeavours to provide the most detailed, and accurate information regarding our products possible, and we therefore value your comments on this matter. Our customer service team have been in touch with you today regarding this, and are currently awaiting your postage receipt so that we may of course reimburse you for these costs.