Recenze společnosti Designers Guild

Thank you for your feedback. During our sale periods, and particularly our January Sale, due to the vast numbers of orders we receive during this time as well the volume of customers shopping on our website at any given moment during this period, it is possible for products to sell out before our website has time to update itself with the new stock levels. Should this occur however, we always endeavour to notify our customers as soon as possible, and either provide an immediate refund, or suggest alternatives where possible. We are very sorry that we were unable to complete your order on this occasion, and we do hope to see you again as a valued Designers Guild customer in the future.

Thank you for your feedback. The in stock items on your order were despatched from our warehouse on 31/01/2013 and have been scheduled for delivery today 04/02/13. The remaining out of stock item on your order will follow on shortly; we are expecting stock to arrive into our warehouse towards the end of this week, and you may therefore expect the balance of your order very shortly afterwards.

Thank you for your feedback. We are very sorry that you are still awaiting your order; we are unfortunately still awaiting stock of the cushion on you order and are expecting this to arrive into our warehouse at the end of this week. you may therefore anticipate the arrival of your order early next week (w/c 11/02/13). you will receive an email despatch notification once your order has been released from our warehouse.

Thank you for your feedback. We are very sorry that you are not yet in receipt of your order; we are still currently awaiting stock of the Taru cushion, and we expect this to arrive into our warehouse during w/c 18/02. We are very sorry for this delay, and anticipate that you will be in receipt of your order towards the middle of this week commencing 18/02.

Thank you for your feedback, you have raised some very interesting issues, and I hope to do your enquiries justice; We do have an option, in the Fabric and Wallpaper Search tab on our website, to perform searches for specific fabric usage requirements. This search also allows you to further restrict the results by also featuring searches for rub tests, pattern type and flame retardancy. Because of the vastness of these specific searches, we wanted to create a separate page for our Fabric and Wallpaper search, in order to provide a comprehensive search function for our customers. Additionally however, our showroom team are very happy to answer any query’s you may have regarding fabric or wallpaper, and the contact number for the showroom is available on the Contact Us page of the website. We are delighted to hear of your pleasure in the quality and design of our products. All prices of our items are given to reflect the vast amount of research, the superior quality of materials we use as well as the unparalleled care and attention that goes into making each and every one of our designs and products. We do love to be able to offer our customers the best prices possible for our products, and we run regular sales, as well special promotional offers for our customers throughout the year. We have most recently come to the end of our January sale which saw exciting price reductions on all items across our website. We also throughout our January sale offered further sale incentives, including free delivery, promotional discount codes, and flash reductions for selected products, for a limited time throughout January. Because of the popularity of our Zephrine candle, which both in its delightful aesthetic and its ambrosial scent has been a favourite amongst our customers, we are continuing this item for the time being. In fact, although this item is out of stock at the moment, we do have more on order, and will be expecting this new stock to arrive in two – three weeks. You may have seen that we have just launched our brand new Spring / Summer 2013 collection, which features a wonderful range of beguiling florals and patterns for a practical yet captivating addition to any home. This season, we have taken inspiration from the cosmopolitan cities of London and New York, intending to add a touch of vintage charm to our customers’ households. We do hope you will be delighted with this new collection, and we are very grateful for your time and care in writing to us.