Recenze společnosti Designers Guild

Thank you for your feedback. We are very sorry indeed that your Tribeca Sheet should have a fault. A member of our Customer Service Team has been in touch with you earlier today to discuss a collection and replacement for the faulty item, and we look forward to receiving your return email.

Thank you for your feedback We are very sorry to hear that you are disappointed with the service level you received from Designers Guild. The delay to your delivery was because unfortunately no one was available to sign for the package at the time of initial delivery, and so this was then carried over to the next available working day. We are sincerely sorry however, should the original delivery date have differed from that given on your notification. If you would like to forward this notification onto our Customer Service Team at shoponlineuk@designersguild.com a team member would be very happy to look into the matter. Our records show that further to your telephone call, a callback was made, however the call was not answered. However, a member of our team had been in contact with you via email to discuss this matter with you. If you would like to discuss this matter further with us, please do not hesitate to contact us on the above email address.