Recenze společnosti Designers Guild

Thank you for your feedback. We are very sorry that your order could not be delivered to you within the time specified on your order. Whilst we always do our best to ensure the swiftest possible delivery time, during our sale periods, as per our terms and conditions outlined on our website, delivery times may be subject to delays due to the extremely high volume of sales we receive. However, we will always endeavour to ensure this is a minimal as possible. We are very pleased to see however that all items on your order have since been delivered to you and we hope that you are delighted with you order. If however you have any queries regarding any of the items on you order, please do not hesitate to contact us at shopinlineuk@designersguild.com and a team member would be happy to assist.

Thank you for your feedback. We are very sorry to hear that some items were missing on your order. Our records show that following your correspondence regarding this, our Customer Service Team Member immediately arrange a replacement to be sent to you on a next day delivery service and our records show that this was delivered to you earlier today. We hope you are delighted with your now complete order, and if you have any queries regarding this, please to not hesitate to contact us at shoponlineuk@designersguild.com

Thank you for your feedback. We are very sorry for the delay to your out of stock items on your order; we are of course happy to hold the delivery of this until your return, as has been confirmed by our Customer Service Team Member in their return correspondence to your email.

Thank you for your feedback. We are very sorry that our website was not responding as quickly as usual. This is most likely due to a heavy amount of traffic on our website, which is particularly likely during our sale periods. There are tricks to improve this loading speed however, such as clearing the cache on your browser; cache automatically stores certain information about all the webpages you visit, and this can slow down your browsing from time to time. You can clear this, simply by pressing the CTRL and F5 buttons on your keyboard at the same time. I hope this has been helpful; if you have any further queries regarding this, please do not hesitate to contact us at shoponlineuk@designersguild.com

Thank you for your feedback. We are very sorry that a delivery attempt for your order was made a day early and that the consignment number on the calling card was invalid. We have raised this matter with our couriers, and are currently investigating into what went wrong with this. We offer our unreserved apologies for this error and we are delighted to hear that you are pleased with your order now that this has been received. If you would like to discuss this matter further with a team member, we would be very happy to assist; the email address is shoponlineuk@designersguild.com and a member of our Customer Service Team will be in touch with you.