Recenze společnosti Designers Guild

Thank you for your feedback. We are very sorry to hear that you have not had a positive experience using Designers Guild online; your custom is very importance to us and we are very sorry to hear therefore that you should be dissatisfied with the service you have received . Owing to our recent promotion offering free delivery off all first time orders, customers must first have registered their email addresses, as displayed on the homepage of the website, and in our promotional emails. Customers are then emailed a voucher code to use which would redeem all standard delivery charges off the order; we are very sorry if this was not more explicit and will endeavour to ensure all such promotions are clearer in future. We can see that your refund was issued earlier today, and you will have received an email confirming this. Additionally to this, you will shortly receive a further email from our Customer Service team, offering a further apology for the service which you have received.