Recenze společnosti Designers Guild

Thank you for your feedback. We are very sorry to hear that one of the items you received is not in perfect condition. We wish to assure you that Designers Guild would never knowingly offer faulty or damaged products to our customers, and we are very sorry indeed that you have received an item with a flaw. We would be very happy therefore, to arrange for a replacement to be sent to you. Please contact our Customer Service Team on shoponlineuk@designersguild.com to discuss this, and we would be very happy to arrange this for you.

Thank you for your email. Please accept our sincerest apologies that your order was not delivered within a reasonable time frame. Designers Guild always endeavors to despatch orders as quickly as possible and we are very sorry indeed that on this occasion, we had suffered a despatch delay. Whilst we are pleased that your matter could be resolved for you, we are very sorry that your order was not despatched in a timely fashion, and we do hope that you will continue to be a valued Designers Guild customer.

Thank you for your feedback. We are very sorry for the delay to your order. We have checked this and can see that your order was despatched from our warehouse yesterday and our records show that as per your delivery notification, a preferred date on 9th august has been arranged for this. We trust that you will be delighted with your order, but if for any reason you are not, please do not hesitate to contact our Customer Service Team at shoponlineuk@designersguild.com and a member of our team would be very happy to help.