Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Damsel in a Dress Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/damsel-in-a-dress | Feefo

Důvěryhodný zákazník

3 years ago

The delivery was prompt but I only have four stars as the item wasn’t packed very tidily and was very creased on arrival. I would have expected better especially with a blouse costing so much.

Recenze produktu

Oscar Parton

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment has become faulty in the way it has, this is not the usual quality of our garments we can assure you. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item. Kind regards,

Datum nákupu: 15/05/2022

0

MR

Marion Rhodes

3 years ago

Co říká Marion Rhodes o Damsel in a Dress:

Good service I would have liked a returns label. Didn’t keep the dress

I would have liked a returns label in the oackage

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I'm delighted to hear that you had a good experience with our delivery service. Have a lovely day. Kind regards,

Recenze produktu

Hannah Lupton

Damsel in a Dress

3 years ago

Good afternoon, thank you for taking the time to provide this feedback on the Adona Lace Dress. I'm sorry to hear that you are not happy with the material or quality of the dress. This is certainly not what we expect for our high quality garments and I have now passed this on to be reviewed. I have looked into this and can see that you have received a full refund. Should you have any queries in the future at all, please do get back in touch. Kind regards.

Datum nákupu: 12/05/2022

0

KB

Kathryn Baldock

3 years ago

Co říká Kathryn Baldock o Damsel in a Dress:

Could be nicer

Was just ok..

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are not entirely satisfied with the service received. This is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards.

Recenze produktu

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of the top. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Datum nákupu: 12/05/2022

0

DI

Diana

3 years ago

Co říká Diana o Damsel in a Dress:

This was the first time I was purchasing something online from Damsel in a Dress. The dispatch was quick and the delivery was prompt.

Recenze produktu

Sarah

Damsel in a Dress

3 years ago

Good Afternoon Diana, Thank you for taking the time to provide feedback on your purchase of the Lynix Dress. I am happy to hear that you were pleased with the dress, but I am especially pleased at the constructive feedback as this helps us in the development of products in the future. I will refer this onto the garment tech team for future use. I do hope that this response finds you well and should you ever have any queries at all, please do get in touch. Kindest regards,

Datum nákupu: 05/05/2022

0

Důvěryhodný zákazník

4 years ago

Excellent quality dresses

Easy website and ordering easy. Paid for next day delivery but came a week later. It was probably down to the delivery service. Phone call to phase eight and was sorted. Would use again.

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you have not received the next day service you paid for, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

Datum nákupu: 08/05/2022

0

Důvěryhodný zákazník

4 years ago

Shocking lack of interest…..

Shocking lack of customer service , rung repeatedly and on hold 40 mins plus then cut off, live chat inactive and e mail returned with a standard reply not addressing the problems. … This is the...

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Recenze produktu

Datum nákupu: 08/05/2022

0

JB

Janette Brayton

Cumbria

4 years ago

Co říká Janette Brayton o Damsel in a Dress:

Classy skirt

Excellent service , garment well packaged , good communication

Hannah Lupton

Damsel in a Dress

3 years ago

Hi there, thank you for leaving this feedback. I'm so pleased to hear that you are happy with the service you received and that your item was well packaged. Should you have any queries in the future at all, please do get back in touch. Kind regards.

Recenze produktu

Datum nákupu: 29/04/2022

0

Důvěryhodný zákazník

4 years ago

Mixed feelings, due to extra cost probably won't use again

The item arrived on time but was so creased and crumpled I had to pay to have it professionally steam pressed, that is very disappointing.

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that, this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

Datum nákupu: 29/04/2022

0

Důvěryhodný zákazník

4 years ago

Sizing difference

The service was good but the dress size did not fit although exactly the same as another dress I have.

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Recenze produktu

Datum nákupu: 28/04/2022

0

Důvěryhodný zákazník

4 years ago

Check all orders before they are sent out. My dress arrived with large red pen marks on it. The communication channels need a lot of improvement, live chat didn't work, email didn't get replied to...

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Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

Datum nákupu: 04/05/2022

0

Recenze společnosti Damsel in a Dress

Kadie Broderie TopVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuThe blouse is lovely but there were lots of loose cotton strands that I had to cut off before wearing.

Adona Lace DressVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuDidn’t think it was worth the money, heavy and itchy plus not a very good cut. Looked cheap.

Adalee Ruffle TopVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThe front of the top had a frill which hangs to long

Lynix DressVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuI am a size 10, 5'4" tall and DD+ bra cup. I found the fit of the dress perfect - not too tight, not too loose and the length just above the knee. The only thing I would change was the shape of the...Přečíst další

Bari Printed DressVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuBought dress for wedding and it will be perfect.

Leonore Leopard DressVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuReally please with the dress , exactly what I wanted and sizing true.

Lara Tropical Floral DressVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuBroken zip x 3 dresses and unable to resolve with a dress with a working zip

Isabella City Suit SkirtVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuAlready have this skirt in blue, so decided to invest in it in black , beautifully cut , fits perfectly . Very versatile day or evening

Azalea Tassel JumpsuitVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuLoved the item spoiled because so badly creased

Nina City Suit DressVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuSizing wrong although same as another dress of same style.

Adie Button Detail DressVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuThe dress is really quality but arrived with pen marks on the front.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?