Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Cycling for Softies Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/cycling-for-softies | Feefo

Zobrazení všech 230 recenzí

John

1 year ago

Datum nákupu: 03/08/2023

Co říká John o Cycling for Softies:

responsive

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Linda

1 year ago

Datum nákupu: 27/07/2023

Co říká Linda o Cycling for Softies:

Excellent service

Marton is excellent. He listens and ensures that holidays are tailored to requests. Great service.

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Mary

1 year ago

Datum nákupu: 22/02/2023

Co říká Mary o Cycling for Softies:

Holiday delivery fell well short of the sales pitch

Paid a lot for an e-bike holiday, but had e-bikes that didn't match the website description - so had to push bike up the bigger hills, and on one day the battery ran out before we reached the...

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Harvey Downard

Cycling for Softies

1 year ago

Hello Mary, Many thanks for taking the time to leave a review and I'm very sorry that our service has fallen below our usual high standards. I shall research your concerns and contact you directly. Regards, Harvey Downard - Head of Cycling

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Jeffrey

1 year ago

Datum nákupu: 18/07/2023

Co říká Jeffrey o Cycling for Softies:

Excellent phone rapport and email response. Well done.

Not where I can look for the individual's name - but he was quite helpful and understanding in working with me to achieve the kind of trip I was looking for.

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Ian

1 year ago

Datum nákupu: 21/07/2023

Co říká Ian o Cycling for Softies:

Hotels, restaurants, and routes amazing .And of course the champagne lovely

An amazing holiday in Champagne. Routes, hotels, and food absolutely fabulous. The bikes were great. It was my wife’s first time on an e-bike and she loved it. So much so we came home and booked for...

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 30/06/2023

Simon is responsive. Being able to confirm availability and make the payment online would be more convenient. Between time zones we had a bit of back and forth to get everything confirmed, paid and...

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 03/03/2023

Helpful, friendly and knowledgeable

Simon went out of his way to sort out a holiday to meet our needs. He was patient, efficient, knowledgeable and very helpful.

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Arizona, US

1 year ago

Datum nákupu: 27/06/2023

Co říká WB o Cycling for Softies:

Excellent customer service and communication through the booking portion of the trip.

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 09/06/2023

Riots, what riots?

Whilst EasyJet are allowing their customers to alter their travel plans this weekend, Cycling for Softies are refusing to make any changes in order that I can to avoid flying into a city affected by...

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Harvey Downard

Cycling for Softies

1 year ago

Many thanks for your review. When we make an operational decision, we take the advice of the Foreign and Commonwealth office as well as guidance from our Destination Managers on the ground, to guarantee our clients’ wellbeing. At this time, we have been given no reason to cancel or amend our holidays to France due to any civil unrest. Regards, Murray Dee - Head of Client Services

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Leanne

Melbourne

2 years ago

Datum nákupu: 09/06/2023

Co říká Leanne o Cycling for Softies:

Extremely helpfu, listened to our needs and provided suitable suggestions

Marton was amazing. He listened to my needs and found the perfect cycling tour for us. We wanted a similar but slightly different route than what the company suggested, and Marton was able to...

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Neobdržel/a jste pozvánku k recenzi?

O Cycling for Softies

LUXURY CYCLING HOLIDAYS IN EUROPE. Our luxurious cycling holidays aren’t about clocking up the miles, they're about the time in between. With a warm summer breeze on your skin and beautiful views in every direction, is there any better way to explore some of Europe's most beautiful countryside than by bicycle? We don't think so. Because there is so much to see and do along the way, our luxury cycling holidays are all about taking it nice and slow. Stop and explore, eat glorious meals, stay in delightful hotels (your luggage is carried for you) and indulge in the luxury of knowing everything else has been taken care of.

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020 7471 7760

Unit 3, Walton Lodge Laundry, 374 Coldharbour Ln, London, Greater London, SW9 8PL, United Kingdom

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