Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Cruise1st Australia Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/cruise1st-au | Feefo

Zobrazení všech 14,539 recenzí

Důvěryhodný zákazník

12 years ago

Datum nákupu: 10/02/2013

Emails and tickets all received in time

Cruise1st Australia

12 years ago

Thanks for kind comments with regards to our excellent service. Also glad to hear you had a good time on board, despite the coffee not being up to scratch. Many Thanks Cruise 1st

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Důvěryhodný zákazník

12 years ago

Datum nákupu: 10/02/2013

We have used there services before and we have never had any problems with the…

We have used there services before and we have never had any problems with the bookings - they are very professional

Cruise1st Australia

12 years ago

Thanks for taking the time to write your review, and many thanks for booking with us again. Many Thanks Cruise 1st

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

12 years ago

Datum nákupu: 10/02/2013

Initial contact with booking good but then impossible to get through by phone. Spent extended…

Initial contact with booking good but then impossible to get through by phone. Spent extended time on hold and then gave up. Tried to get information re final paper work but unable to get through....

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Cruise1st Australia

12 years ago

Thanks for your comments, all feedback is appreciated. Sorry to hear of your struggle's getting through to us once booked, this is someone we are trying to address with the hiring of more staff. We're glad to hear that you had an excellent time on your cruise, even if there were a few hiccups. Many Thanks Cruise 1st

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Důvěryhodný zákazník

12 years ago

Datum nákupu: 10/02/2013

cruise1st travel consultant was very helpful in every way.

Cruise1st Australia

12 years ago

Thanks for taking the time to write your review, we are pleased that you received both excellent service and had a great cruise. Many Thanks Cruise 1st

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Důvěryhodný zákazník

12 years ago

Datum nákupu: 10/02/2013

All good except the fact that we requested a dining table for 10 and when…

All good except the fact that we requested a dining table for 10 and when we got on board there was only a table for 8 meaning that one couple were made to sit separately. One of our party had...

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Cruise1st Australia

12 years ago

Thanks for you comments, and were pleased to hear that your received good service from us, and also had an excellent cruise. The table size is always on a request basis and is never guaranteed, so sorry if this wasn't made clear at the time of booking. Many Thanks Cruise 1st.

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Důvěryhodný zákazník

12 years ago

Datum nákupu: 10/02/2013

2nd time dealing with Cruise1st & found excellent service & prices. Will definitely use them…

2nd time dealing with Cruise1st & found excellent service & prices. Will definitely use them again

Cruise1st Australia

12 years ago

Many thanks for your kind words, and we're glad to hear that you've come back to us and are likely to use us again. We're also glad to hear that you again enjoyed your cruise with Royal Caribbean. Many Thanks Cruise 1st

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Důvěryhodný zákazník

12 years ago

Datum nákupu: 10/02/2013

very good and good prices

Cruise1st Australia

12 years ago

Thank you very much for your comments with regards to our excellent service. Sorry to hear you didn't think P&O were up to the standards of Princess Cruises. Many Thanks Cruise 1st

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Důvěryhodný zákazník

12 years ago

Datum nákupu: 08/02/2013

You need to call them 10 times to have a reply back. Not impressed at all

Cruise1st Australia

12 years ago

Thanks for taking the time to write your review, all comments are welcome. We're sorry you didn't receive satisfactory service. If you would like to take this further, please send you comments to reservations@cruise1st.com.au Many Thanks Cruise 1st

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Důvěryhodný zákazník

12 years ago

Datum nákupu: 07/02/2013

It wasn't too bad, the service was generally good, however they failed to give us…

It wasn't too bad, the service was generally good, however they failed to give us the best information when applying for a visa which subsequently cost us over $400 when we could have purchased the...

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Cruise1st Australia

12 years ago

Thanks for taking the time to write your review, and we're sorry to hear you feel we didn't give you the correct information. If you wish to take this further please send it in writing to reservations@cruise1st.com.au. Many Thanks Cruise 1st

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Důvěryhodný zákazník

12 years ago

Datum nákupu: 07/02/2013

The service we received from Cruise 1st. was very professional. All our queries were answered…

The service we received from Cruise 1st. was very professional. All our queries were answered positively and quickly. Excellent value for money.

Cruise1st Australia

12 years ago

Thank your for your review, and we're glad to hear you found our service was very professional, and that you had a great time on your cruise holiday. Many Thanks Cruise 1st

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Neobdržel/a jste pozvánku k recenzi?

O Cruise1st Australia

At Cruise1st Australia, we specialise in giving you the best deals on luxury cruise holidays to all corners of the globe. Always on the lookout to get the best for our customers, we negotiate with cruise lines and airlines to get the best price possible, so you can be sure of an amazing deal without all the legwork. We’ve built strong relationships with quality, reliable cruise lines such as Royal Caribbean, Carnival, Cunard, and Celebrity, so that no matter what your destination, you can be sure you’re getting the best. From the balmy Bahamas to the awe-inspiring Arctic, we have cruise itineraries to every destination you can imagine. Can’t choose if you want to explore historic sites or lounge on a paradise beach? No problem! Just pick a cruise itinerary with both.

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01617721026

Cruise 1st, Falcon Court, 209-213 Broadway, Salford, Salford, Lancashire, M50 2UE, United Kingdom

Proč věřit recenzím Feefo?