The product has been refused twice by rental companies, in Iceland and Italy. Then when I contacted Cover4Rentals in advance to cancel the annual renewal, it was renewed and billed again.
Bad...
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Charli
Cover4Rentals
6 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. The policy was cancelled and refunded as requested.
Kind regards,
Charli
0
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Důvěryhodný zákazník
Ověřeno Feefo
8 months ago
Easy to book and good value
0
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LH
Leonard Hodge
Ověřeno Feefo
GBR
8 months ago
Co říká Leonard Hodge o Cover4Rentals:
Beat the rental office charges
Fast easy cover for holiday rentals. Very reasonable pricing compared to the rental office charges. I won't book a car without cover4rentals.
0
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Důvěryhodný zákazník
Ověřeno Feefo
8 months ago
Good review
No complaints, a good service.
0
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ET
Edward Tweedlie
Ověřeno Feefo
GBR
8 months ago
Co říká Edward Tweedlie o Cover4Rentals:
Signing Up
This relates only to the buying experience, I have not submitted any claims.
Site worked well until I attempted payment - I didn't realise a payment link had been sent to me
0
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AN
Andrew
Ověřeno Feefo
GBR
8 months ago
Co říká Andrew o Cover4Rentals:
Unhappy
I arranged to cancel the cover, confirmed by Cover4rentals and now I get an email thanking me for continuing with the cover. Not happy, very poor service.
Charli
Cover4Rentals
6 months ago
Hi Andrew,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. I can see that we spoke over the phone, and that this was resolved.
Kind regards,
Charli
0
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PD
Peter Duffy
Ověřeno Feefo
GBR
8 months ago
Co říká Peter Duffy o Cover4Rentals:
Happy!
Luckily I haven't had to use Cover4rentals service yet, but it has saved us a lot of worry and pressure to buy extra insurance.
I've just renewed.
0
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Důvěryhodný zákazník
Ověřeno Feefo
8 months ago
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
8 months ago
Good level of cover and easy to purchase, better have a back up for rental
This company is Which? recommended. This is one of the reasons I have used it. Thankfully I didn't have to try to make a claim yet and I hope that I will not need to. This is a second time I have...
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0
Sdílet
DS
David Saunders
Ověřeno Feefo
GBR
8 months ago
Co říká David Saunders o Cover4Rentals:
Happy customer
Excellent service, detailed positive responses to all my queries and excellent price
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.