I didn't want to renew and filled in the website form to cancel the auto renewal in advance, but you still renewed my policy, and I've asked this to be rectified but haven't heard back.
Charli
Cover4Rentals
6 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy,
We were unable to locate any previous correspondence, but the policy was cancelled and refunded.
Kind regards,
Charli
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
7 months ago
Better than the hire company charges
Easy to follow and complete
0
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WD
William davies
Ověřeno Feefo
GIB
7 months ago
Co říká William davies o Cover4Rentals:
Good costs of cover
Interesting, plain, formal
0
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DP
Daniel Palmer
Ověřeno Feefo
7 months ago
0
Sdílet
RO
Roman
Ověřeno Feefo
PRT
7 months ago
Co říká Roman o Cover4Rentals:
Everything is perfect except of need to call operator for changing a personal data. Everything else is very good
Everything is great!
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
7 months ago
Great service
Very easy to use...no complicated sub menus..and a great price...
0
Sdílet
MT
Maria Trueman
Ověřeno Feefo
GBR
7 months ago
Co říká Maria Trueman o Cover4Rentals:
Car hire insurance cover for minimum costs
Very useful no it’s a godsend
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
7 months ago
Having looked at competitors i have found that these are the best price and coverage that I reqired
0
Sdílet
SS
Stephen Stableford
Ověřeno Feefo
7 months ago
Co říká Stephen Stableford o Cover4Rentals:
Beware full of the auto renew
I am trying to stop the auto renew. Which has to be done by messages. Nobody is coming back to me and then I get this request for feedback on the renewal. Oh dear
Charli
Cover4Rentals
6 months ago
Hi Stephen,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy.
The payment was refunded, and the renewal cancelled, once you had made contact.
Kind regards,
Charli
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.