Poor. I hired a car in Sardinia via rental cars.com using a local company B rent. I had to make a claim. The process turned out to be quite long involving uploading documentation on a portal. Nearly...
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Charli
Cover4Rentals
2 years ago
Hi James,
Thank you for your feedback, I'm sorry to hear that you're unhappy with our claims process.
We have been using a new claims system, which has had a few upload issues. We are hoping this is being resolved shortly.
Checking with the claims team now, I understand they need a full hire contract from you rather than the booking confirmation that you received online. This is the legal contract that you are responsible for and therefore we do require sight of this to process your claim. The hire company should have issued this to you when you collected the hire car. I understand you are speaking to my colleague about this, and hope you get this resolved soon.
Kind regards,
Charli.
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Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Very easy. Good service. From Nice airport
All very easy and at a good price. Thank you
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MA
Mark
Ověřeno Feefo
Cork
2 years ago
0
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Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Good sensible insurance
The App/submission of info is a little unforgiving, but once they have the info, it was an easy settlement.
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PB
Piotr Bryndza
Ověřeno Feefo
Krakow
2 years ago
Co říká Piotr Bryndza o Cover4Rentals:
Good price
I mean I never had make a claim through them so can’t say 100% but they are the most competitive insurer on the market.
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JD
Jill Day
Ověřeno Feefo
2 years ago
Co říká Jill Day o Cover4Rentals:
Peace of mind
Gave us peace of mind when biring a car for our holiday in Iceland
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Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Good price
Feel secure drive around a rental car
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Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Despite a massive sigh at the thought of having to upload everything and 'fill in yet another form!) submission of docs was simple and easy. Phone conversation with the customer service agent...
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.