Hi there,
Thank you for your feedback. I am sorry to hear that you’re unhappy and believe the terms were unclear when purchasing the policy.
As we work on a non-advised basis, we make all information and cover levels apparent to our customers to ensure they make an informed choice. By proceeding to purchase the policy means you are happy the policy is suitable for your demands and needs.
If there is any aspect of cover you may be unclear of, we have a Contact Form and Live Chat facility available where one of our agents can answer any questions.
If you wish to discuss this further, please contact us using the Contact Form on our website:
https://www.eversure.com/contact.aspx
Kind regards,
Charli.
