Recenze společnosti cottages.com

Thank you Helen for your feedback, your comments have been passed on to the owner for their consideration and appropriate action. We are really sorry that the arrangements made for your arrival to the property fell short of your expectations, and that you felt that items were lacking from the lodge. Our Customer Care team are on hand seven days a week to support you in the event of unforeseen issues such as the bad smell; had they been notified of your concerns during your stay, they would have done their best to help. Our website does display a map of the location of the lodge and the surrounding area which guests can use for reference at the time of booking. We are delighted that you were able to enjoy the wildlife at Saxon Maybank, and we hope to have the opportunity to welcome you back in the near future into a property that's right for you.