Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

cottages.com Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/cottages | Feefo

DA

David

Broxbourne

10 years ago

Datum nákupu: 12/07/2014

Celková spokojenost

Doporučuje

Co říká David o cottages.com:

Have used them before in our many trips to Ireland where we have had some…

Have used them before in our many trips to Ireland where we have had some superb cottages. Consequently our slight disappointment with this choice.

Administrator

cottages.com

10 years ago

Response on behalf of the owner; Thank you for your feedback. We are disappointed to see your low score as we work very hard to keep our guests happy when they stay at our cottage. You can see from past customers that we have previously enjoyed high scores. We are sorry that you thought the property was rated too high. It has been graded by the tourist board and C4Y as 4 star rating. The comment regarding the lighting has not been an inconvenience to other guests. The property is situated on a Cul de Sac and does not suffer from traffic. We were also surprised of the comment you left in our guest book, that we did not meet your expectations by only supplying two toilet rolls, in our self-catering cottage.

Recenze produktu

Administrator

cottages.com

10 years ago

Response on behalf of the owner; Thank you for your feedback. We are disappointed to see your low score as we work very hard to keep our guests happy when they stay at our cottage. You can see from past customers that we have previously enjoyed high scores. We are sorry that you thought the property was rated too high. It has been graded by the tourist board and C4Y as 4 star rating. The comment regarding the lighting has not been an inconvenience to other guests. The property is situated on a Cul de Sac and does not suffer from traffic. We were also surprised of the comment you left in our guest book, that we did not meet your expectations by only supplying two toilet rolls, in our self-catering cottage.

0

GE

Gerald

Stockport

8 years ago

Datum nákupu: 21/10/2016

Celková spokojenost

Doporučuje

Recenze produktu

0

DE

Des

Birmingham, GB

7 years ago

Datum nákupu: 04/11/2017

Celková spokojenost

Doporučuje

0

JO

Jo

Hyde Heath

7 years ago

Datum nákupu: 04/12/2017

Celková spokojenost

Doporučuje

Co říká Jo o cottages.com:

We booked via booking.com where we are frequent customers so did not use cottages.com directly.

Recenze produktu

0

JO

Joanne

Leicester

7 years ago

Datum nákupu: 02/12/2017

Celková spokojenost

Doporučuje

Recenze produktu

0

RO

Rosaleen

Worcestershire

8 years ago

Datum nákupu: 18/10/2016

Celková spokojenost

Doporučuje

Recenze produktu

0

AM

Amy

Basingstoke

7 years ago

Datum nákupu: 03/12/2017

Celková spokojenost

Doporučuje

Recenze produktu

0

DE

Denise

Warrington Cheshire

7 years ago

Datum nákupu: 02/01/2018

Celková spokojenost

Doporučuje

Co říká Denise o cottages.com:

Phoned lady I spoke to very pleasant sorted booking sent email.

Recenze produktu

0

RI

Richard

North Lincolnshire

10 years ago

Datum nákupu: 30/08/2014

Celková spokojenost

Doporučuje

Co říká Richard o cottages.com:

Had initial problem booking online as system crashed but cuts services staff were able to…

Had initial problem booking online as system crashed but cuts services staff were able to rectify our booking the following day and thankfully without loosing our date and location/home

Recenze produktu

0

SA

Sara

6 years ago

Datum nákupu: 17/08/2018

Celková spokojenost

Doporučuje

Recenze produktu

0

Recenze společnosti cottages.com

Tan Y FedwVíce recenzí pro tento výrobek (30)Prohlédnout si stránku výrobkuCottage was nice enough but doesn't warrant a 4-star rating. As the kitchen window faces straight onto a cliff side it is always dark and needs a light on even during the day. The terrace faces the...Přečíst vše

The BarnVíce recenzí pro tento výrobek (147)Prohlédnout si stránku výrobku

Glebe CottageVíce recenzí pro tento výrobek (118)Prohlédnout si stránku výrobkuBeautiful large old worlde thatched cottage with lovely garden. Bit off beaten track but close enough to Worcester and in a village with two good pubs.

RiversmouthVíce recenzí pro tento výrobek (71)Prohlédnout si stránku výrobkuLovely clean and spacious, not on top of each other. Private warm and cosy. Only one thing that needs looking at is more steps to reach the hot tub alright if have very long legs not so good for us...Přečíst vše

Amelia CottageVíce recenzí pro tento výrobek (131)Prohlédnout si stránku výrobkuMyself and two friends had a lovely girlie weekend in Amelia Cottage. We stayed so that we could visit the Bath Christmas Market, and the location couldn't have been more perfect. The cottage is...Přečíst vše

KittiwakeVíce recenzí pro tento výrobek (23)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?