Recenze společnosti Cosyfeet

Thank you for your feedback. We’re sorry to hear about your experience and appreciate you taking the time to share it with us. We understand how frustrating it must have been to notice the address error immediately and still have the order dispatched to the incorrect address despite contacting us promptly. While we do our best to assist once an order has been placed, we appreciate that in this instance our response time and processes did not meet your expectations. Your comments regarding the ability to amend delivery details online prior to dispatch, and the timing of our response, have been noted and will be shared with the relevant teams as we continually review ways to improve both our systems and customer service experience. We’re sorry again for the inconvenience caused and appreciate your feedback. If we can be of any further assistance please do not hesitate to contact us.

Thank you for your feedback. We are sorry to learn that the order has proven to be unsuitable. We will issue a refund as soon as the order arrives back with us. If we can be of any further assistance please do not hesitate to contact us.

Thank you for your feedback. We are sorry to hear this item has been unsuitable on this occasion, due to hygiene reasons, we can only accept returns of socks, hosiery and foot comfort items if they are still sealed and unused, unless the goods are faulty. If you would like some further product advise please contact our customer service team and we will be happy to help.

Thank you for your feedback. We have tracked your delivery and it states that the order was delivered on the 22.04.2026. It has a delivery picture attached showing a picture of a gentleman by an open garage door holding our parcel and another parcel. The tracking also shows the GPS of the courier being at your address. We will send you an email with the link for the tracking so you can view the delivery pictures. If we can be of any further assistance please do not hesitate to contact us.