Was very happy with quickly response when I email with questions on my bag. Love the the quick 3 day delivery and the extremely well packaged parcel. My bag was in the original Gucci box and that...
I was sent a scuffed and scratched up clearly used bag without any of the original tags attached or any form of authenticity certificate. Unbelievable and So disappointed!! Still no answer from...
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Cosette
COSETTE
2 years ago
Dear Abbey,
Thank you for taking the time to write a review.
We regret that the bag you received is not according to the expected quality standards. Our sincere apologies for the inconvenience.
Our customer service team has already contacted you via email. Kindly follow the steps in the email to return your item. After we receive your return, we will proceed with the full refund via your online payment method.
In the meantime, please do not hesitate to contact our customer service team if you have any further questions or concerns.
The Cosette team
Recenze produktu
Cosette
COSETTE
2 years ago
Dear Abbey,
Thank you for taking the time to write a review.
We regret that the bag you received is not according to the expected quality standards. Our sincere apologies for the inconvenience.
Our customer service team has already contacted you via email. Kindly follow the steps in the email to return your item. After we receive your return, we will proceed with the full refund via your online payment method.
In the meantime, please do not hesitate to contact our customer service team if you have any further questions or concerns.
The Cosette team
1
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 31/12/2022
Love the bag but wish it came with its original box
COSETTE is a trusted online platform for buying and selling authentic luxury products. Modelled around the concept of making Luxury Accessible, you can easily shop for an exciting collection of NEW Luxury Designers Accessories, Bags or Sunglasses at discounted prices. Our flagship boutique based in The Rocks is accredited as an off-airport Duty-Free Store (DFS) by the Australian Border.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
COSETTE is a trusted online platform for buying and selling authentic luxury products. Modelled around the concept of making Luxury Accessible, you can easily shop for an exciting collection of NEW Luxury Designers Accessories, Bags or Sunglasses at discounted prices. Our flagship boutique based in The Rocks is accredited as an off-airport Duty-Free Store (DFS) by the Australian Border.
