Returned replay jeans 2 weeks ago and acknowledged refund had been done 10 days but still waiting for the monies .....
Emily
Coneys Designer Wear
7 years ago
Good morning,
We have contacted you privately about this issue and have offered our sincere apologies for the refund not being processed. For a reason unknown to us your refund was not processed correctly through Paypal. We keep a log of every refund so this is an extremely rare occurrence. We value each and every customer and hope this will not taint your view on Coneys.
TC
Trusted Customer
7 years ago
As responded to you directly my concern is that if I hadn’t brought this to your attention the monies would never of been refunded. This whilst I accept your explanation could be seen at the very least as “Sharp Practice “ and not something a reputable organisation would ever entertain. I have due to loss of faith and confidence asked for further clarification with regards a previous order / refund which i foolishly took your email confirmation on face value .
Emily
Coneys Designer Wear
7 years ago
Hello Rob,
We are dealing with this internally and the appropriate department have been in contact with you. The clarification on your previous refund will be sent to you shortly.
Coneys Designer Wear is an retailer of high quality designer clothing and accessories including Matchless, Tommy Hilfiger, Eton, Barker Shoes and many more.
Coneys has been trading in Boston since 1856 where is was renowned for specialist tailoring. You can now purchase online or in one of our 2 Lincolnshire stores.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Coneys Designer Wear is an retailer of high quality designer clothing and accessories including Matchless, Tommy Hilfiger, Eton, Barker Shoes and many more.
Coneys has been trading in Boston since 1856 where is was renowned for specialist tailoring. You can now purchase online or in one of our 2 Lincolnshire stores.