Good products. good pricing. But they messed up my delivery.
Madalina
Condell Ltd
4 years ago
Hello Kurt. Many thanks for taking the time to offer feedback. Sorry for your poor delivery experience. Please email Conor Foley at cfoley@condell-ltd.com to provide more details as from our side it looks like the delivery was signed for on the day requested. Kind regards.
KR
Kurt Ruane
4 years ago
I had to reorder it. And it cost a little more the second time.
Datum nákupu: 17/05/2022
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Fiaz Farooq
Ověřeno Feefo
4 years ago
Co říká Fiaz Farooq o Condell Ltd:
They showed a product in stock, but it has been one month and nothing received. I tried calling their sales team, but can't get through!
Madalina
Condell Ltd
4 years ago
Hello Fiaz. Thank you for your feedback. Velux ceased the manufacturing of all electric/solar blinds and accessories due to huge materials shortages and have only recently started manufacturing them again. We apologise we haven't communicated the extended lead times. Should you wish to speak with someone, please drop Conor a line at cfoley@condell-ltd.com. Many thanks.
Ordering ok then it went downhill. Phoned to be told item was in stock. Then emailed and told not in stock. Phoned to be told they'd made a mistake and it was in stock. Delivery (charged at £40)...
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Madalina
Condell Ltd
4 years ago
Hello and thank you for your feedback. There was mix-up regarding stocks on our side and together with unexpected currier issues it caused delays for your delivery. We apologise for this unusual circumstance and the inconvenience caused. Should you wish to speak with someone, please drop our Sales Manager a line at cfoley@condell-ltd.com. Many thanks.
Hello. We are sorry you had a difficult time getting in touch with us. We've passed your message to the relevant team and please know we are working to improve our services for the future. Should you have any concerns, please drop us an email at email@condell-ltd.com and we will put you in touch with the right person. Kind regards.
Good supplier usually very quick delivery but this one was a couple of days late and caused a hold up
Madalina
Condell Ltd
4 years ago
Hi John. Thank you for taking the time to offer feedback. We apologise for the inconvenience caused on this occasion. Looking forward to you shopping with us again soon. Kind regards.
Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.