Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Collectables Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/collectables | Feefo

Zobrazení všech 134 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 29/01/2021

The goods were delivered before expected time

Good delivery service but 1 bulb was damaged but still works so decided to keep it. The glass edge was slightly broken

Katie

Collectables

4 years ago

Thank you for your feedback, we really appreciate your response. We're so sorry that one of the bulbs arrived damaged, we'll get you a replacement sent as soon as possible. Thanks again! Katie

Důvěryhodný zákazník

4 years ago

I am really impressed. I gave a feedback and mentioned the damage on one of the bulbs but was not complaining and decided to keep it as it still worked. Collectibles took note and are very kindly sending another bulb. Not often customer setvice and satisfaction is given at this high level. Thank you

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/01/2021

Very quick delivery and price great for candles

Katie

Collectables

4 years ago

Thank you so much for your review! We're thrilled that you feel that our pricing is right, and that your items arrived swiftly! Katie

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 28/01/2021

Impressive service

The first candle came and was broken after a quick telephone call and emailing phones I in time for my partners birthday received a replacement much better packaged very professional and polite...

Přečíst vše

Katie

Collectables

4 years ago

Thank you for leaving this 5-star review! We try to provide the best customer service where possible, so it's great to hear that we succeeded. We can only apologise for the inconvenience, but we're pleased the second candle arrived safe and sound! Thanks again! Katie

Recenze produktu

W G E SCOBIE

4 years ago

Datum nákupu: 03/02/2021

Co říká W G E SCOBIE o Collectables:

Excellent service 10/10

Katie

Collectables

4 years ago

Thank you for your feedback, we're delighted that you thought we did a good job! We try really hard to provide the best possible service so it's great to hear that we gave you 10/10 service! Thanks again! Katie

Recenze produktu

Carole Thomson

4 years ago

Datum nákupu: 27/01/2021

Co říká Carole Thomson o Collectables:

Excellent customer service!

I bought an electric wax burner and a bulb to go in an existing one. When I put the bulb in it’s went out right away so emailed the company and got a new one out with no quibble.

Katie

Collectables

4 years ago

Hi Carole, Thanks for taking the time to leave a review. We're thrilled that you had a 5-star experience with us! We can only apologise for the first bulb being faulty, but we're glad the second one works okay! Thanks again! Katie

Recenze produktu

Margaret Fry

4 years ago

Datum nákupu: 26/01/2021

Co říká Margaret Fry o Collectables:

First class

Excellent...came very quickly, well packaged. I had a query with the item and this was resolved swiftly by email.

Katie

Collectables

4 years ago

Hi Margaret, Thank you for leaving your feedback, it's really helpful to small business like us! We're really pleased that your received 5-star service from us, we try really hard to give the best customer service we can so it's nice to hear we hit the mark! Thanks again! Katie

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 29/01/2021

Excellent product and fast delivery. Can’t fault their service. Will definitely be placing another order when the time comes.

Katie

Collectables

4 years ago

Thank you for taking the time to leave this review, it's really helpful to small businesses like us! We're delighted that you received 5-star service from us. We endeavor to provide the best experience we can, so to hear that we were up to scratch means a lot! Thanks again! Katie

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 25/01/2021

Lovely products at competitive prices

Good prices for lovely products on the website, which was easy to use, better than expected really. Prompt delivery. Overall service was faultless.

Katie

Collectables

4 years ago

Thank you for your kind review. We're delighted to hear you had a good experience with our website! Recently we've been putting in more effort to bring our website up to scratch, so it's great to hear that our hard work is paying off! Katie

Recenze produktu

Suzanne Brown

4 years ago

Datum nákupu: 13/01/2021

Co říká Suzanne Brown o Collectables:

Excellent service and quality

Was so happy with my purchase from start to end with a quick reliable delivery and the Cello items I purchased were excellent and exactly what I was looking for. Thank you

Katie

Collectables

4 years ago

Thank you for leaving this review Suzanne! We're glad that you had a five-star experience with us, and we hope to serve you again soon! Katie

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 17/01/2021

Good service

This is the first time that I have shopped on line with Collectables, and was really pleased with my purchases. I found the service and delivery prompt, and I would certainly consider purchasing...

Přečíst vše

Katie

Collectables

4 years ago

Thank you so much for your kind words! We're so happy hear that your first experience with us was a good one! Katie

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Collectables

Přečíst vše

0191 499 1589

Units A & B Patterson Street, Gateshead, Tyne and Wear, NE21 5SD, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Collectables

NP5 25W BulbVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuNeeded for lantern to heat yankees candles. Other suppliers cost more for the postage than the bulbs themselves. Bought 4 so my daughter and I had supplies

Cello Jar Fragrance Burst Medium - Wildflower GardenVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuQuick delivery can't complain

Cello Jar Fragrance Burst Medium - Crisp CottonVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuReally quick delivery fab

Cello Jar Fragrance Burst Medium - Spring GardenVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuReally quick delivery price great

Yankee Candle Medium Jar - Lemon LavenderVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuBeautiful smell perfumes the whole room with ease

Replacement Glass Plate (for Mosaic Electric Wax Burners)Více recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuExcellent value a good 10/10.

E14 25W Small BulbVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGot a replacement for the first one immediately!

Cello Electric Wax Burner Touch Mosaic - SilverVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuBeautiful! And good value!

Cello Electric Wax Burner Porcelain Straight - CatVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGorgeous...use every day.

G9 Replacement BulbVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuNot used yet but am assured they are correct.

Cello Electric Wax Burner Porcelain Barrel - CatVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuWell packaged and very quick

Faith in Nature Shampoo 400ml - WatermelonVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuHave used this brand before - vegan and cruelty free.

Faith in Nature Shampoo 400ml - WatermelonVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuHave used this brand before - vegan and cruelty free.

Faith in Nature Shampoo 400ml - WatermelonVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuHave used this brand before - vegan and cruelty free.

Faith in Nature Shampoo 400ml - WatermelonVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuHave used this brand before - vegan and cruelty free.

Candle Warmers Etc - Hurricane Lantern - Brushed NickelVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuExcellent value for money.

WoodWick Mini Hourglass Wax Melt ApplewoodVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuSmells.divine and will last hours. No need to use it all so I split into 3 because it is larger than necessary at over 22g and the packaging is handy to keep the saved pieces fresh.

WoodWick Mini Hourglass Wax Melts - Apple BasketVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku22g + of what smells like what is described and I am very much looking forward to using it. Can be cut into smaller pieces and will last longer as it large enough.

Yankee Candle Wax Melt - A Calm and Quiet PlaceVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuWasn't sure what to expect for this wax melt but it smells so good and I am looking forward to using this. Again it is rather large so I will be splitting it for multiple uses.

Cello Electric Wax Burner Touch 3D - PopVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLove it so much adds a spot of starburst to the room and the perfect ambience

Cello Scent Cup - Berry BurstVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuSmells amazing just what I was hoping for. My only disappointment was that you had sold out of the warm desert sand

Yankee Candle Wax Melt - Warm Desert WindVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuCant rate it as you had sold out of this fragrance, I was a little disappointed but it cannot be helped

Yankee Candle Wax Melt - Wild MintVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLove it’s lovely fresh smell my whole house smells nice because of it

Tide Jewellery Paua Shell Pear Drop NecklaceVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThis jewellry is a little bit different - I loved the design, and plan to give it as a birthday gift.

Willow Tree Figurines Lots of LoveVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI adore Willow tree figures and have several of my own. On this occassion I purchased one to send to a friend who is going through a really tough time - she loved it.

Tide Jewellery Paua Shell Hummingbird EarringsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI liked this design of jewellry as it was rather unsual, and I was really pleased with it when it arrived.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?