Inconsistent coal quality. Poor knowledge regards what is required for an open fire WITH back bolier vs open fire only. Delivery reliability hit and miss. Website poor for 21st century standards...
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Coals2U
Coals2U
11 years ago
We’re really sorry to hear that you've had a bad experience with Coals2U. The happiness of our customers is paramount to our business and we can see that we've let you down. Please accept our apologies for the quality of the fuel you received. Due to coal being a natural product, it’s sometimes hard to exactly control the quality, though all of our coal is strictly screened and washed before being bagged. If you’d like to talk about this further, please don’t hesitate to contact us by calling 0845 450 1474, or emailing feedback@cplindustries.co.uk. Thank you for bringing these issues to our attention. Improving our service where necessary is very important to us and your feedback is vital to helping us achieve it.
Warm Regards
Rebekah
Recenze produktu
rebekah.barnett@cplindustries.co.uk
Coals2U
11 years ago
We’re really sorry to hear that you've had a bad experience with Coals2U. The happiness of our customers is paramount to our business and we can see that we've let you down. Please accept our apologies for the quality of the fuel you received. Due to coal being a natural product, it’s sometimes hard to exactly control the quality, though all of our coal is strictly screened and washed before being bagged. If you’d like to talk about this further, please don’t hesitate to contact us by calling 0845 450 1474, or emailing feedback@cplindustries.co.uk. Thank you for bringing these issues to our attention. Improving our service where necessary is very important to us and your feedback is vital to helping us achieve it.
Datum nákupu: 27/01/2015
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Důvěryhodný zákazník
Ověřeno Feefo
11 years ago
The ordering process is simple; prices are competitive and delivery is always on time.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
