Took nearly 3 weeks to get my order. From the original order being lost and then the depot not having a van to deliver it. Wont be using again.
Coals2U
Coals2U
11 years ago
Thank you for your feedback. We’re sorry to hear that you had a bad experience with Coals2U. Though we always endeavour to provide the best experience to our customers, mistakes do happen occasionally. We’re currently working hard to improve our delivery service, and I will pass on your feedback to our delivery team. We hope that you’ll see fit to give us another chance in future.
Warm Regards
Rebekah
Recenze produktu
Datum nákupu: 12/01/2015
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
11 years ago
Delivery was prompt and OK
Recenze produktu
Datum nákupu: 10/03/2015
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
11 years ago
Brilliant company, very helpful
Recenze produktu
Datum nákupu: 06/03/2015
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
11 years ago
Always great at delivery and customer service.
Recenze produktu
Datum nákupu: 20/02/2015
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
11 years ago
Excellent service. Driver has been a number of times and is always very helpful.
Helpful man who delivered the six bags - he carried them in for me to the side passage and rang to say he was on his way.
Coals2U
Coals2U
11 years ago
Please accept our apologies for the quality of the fuel you received. Due to coal being a natural product, it’s sometimes hard to exactly control the quality, though all of our coal is strictly screened and washed before being bagged. If you’d like to talk about this further, please don’t hesitate to contact us by calling 0845 450 1474, or emailing feedback@cplindustries.co.uk. Thank you for bringing this to our attention.
Warm Regards
Rebekah
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
