Misrepresentation - no heating or hot water in flat rented.
be honest with prospective tenants when the flat they are renting has a long term difficult to resolve issue with the heating and hot water. we have rented a very expensive flat with no heating and...
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Customer Feedback Team
Cluttons
1 year ago
Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to customerfeedback@cluttons.com with further comments, concerns or suggestions you wish to share and we’ll get in touch. We hope to speak with you soon.
Thank you for taking your time to leave this lovely review. It's great to hear that you experienced a helpful, prompt and efficient service from our team in Wapping. We will make sure your kind words get passed onto the team. Thanks again.
Good on handling tenancy changeover. Staff knew what they were doing!
Customer Feedback Team
Cluttons
1 year ago
Thank you Keith for taking your time to leave this wonderful review. It's great to hear that you experienced a helpful and efficient service from our team in Tower Bridge. We will make sure your kind words get passed onto the team. Thanks again and we look forward to working with you in the future.
Good at renting your property, not so good at admin
As a landlord, I used the Wapping office in 2023 as I have done previously. The front office rental team is good but the central back office (admin, payments etc) still needs some attention & is...
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Customer Feedback Team
Cluttons
1 year ago
Thank you Robin for taking your time to leave this review. It's great to hear that the Wapping lettings team have been able to find you another suitable tenant. I will make sure your kind words and feedback are passed onto the relevant teams. Thank you again.
Cluttons have been very effective finding and managing tenants for my flats
J have found Cluttons to be quick and effective finding tenants for my flats in London and managing their arrival and departure. This is important as I live overseas.
Customer Feedback Team
Cluttons
1 year ago
Thank you for taking your time to leave this lovely review. It's great to hear that we have been able to continue to find you suitable tenants quickly and effectively. I will make sure your kind words are passed onto the team in Chelsea. We look forward to working with you again in the future.
Thank you for taking your time to leave this kind review. It's great to hear that you had a speedy and efficient experience with the Cluttons Tower Bridge Office. We look forward to working with you again in the future. Thank you again.
Excellent Service by George Barker even though we were the buyers
Courteous, timely, knowledgable, helpful and proactive everything you need from a Real Estate agent . Would definitively do business again! Thank You George.
Customer Feedback Team
Cluttons
1 year ago
Thank you Aaron for leaving this wonderful review for George Barker at our Tower Bridge Office. It's lovely to hear that George was Courteous, timely, knowledgeable, helpful and proactive. I will make sure your kind words are passed on.We wish you all the best in your new home.
Very prompt to action the rental of our property & find us suitable new tenants
Customer Feedback Team
Cluttons
1 year ago
Thank you for taking your time to leave this wonderful review. it;s great to hear that the team were professional, prompt and efficient. I will make sure your kind words are passed onto the team in Wapping. We look forward to working together again in the future. Thanks again.
Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to customerfeedback@cluttons.com with further comments, concerns or suggestions you wish to share and we’ll get in touch. We hope to speak with you soon.
We worked with Sanyah and she was wonderful. Very helpful and knowledgeable.
However Letref was used for our reference and it was a nightmare. The agent handling our case was unprofessional and...
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Customer Feedback Team
Cluttons
1 year ago
Thank you Ian for taking your time to leave this review. We are very pleased to hear that the service you received from Sanyah was helpful and knowledgeable. With regards to the referencing company representative, we will make sure your feedback is passed onto the relevant team. We wish you all the best in your new home.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
