Great and easy way to afford things you couldn’t pay in full!! Only issue was the communication with delivery
Customer Services
Clip
2 years ago
Thank you for taking the time to share your experience and for the 4-star review. We're delighted to know you find our service great and easy.
We apologise for any inconvenience caused with delivery communication. Your feedback is crucial to us and we'll use this with our courier partners to enhance the service they provide.
Issue with my order that was totally my fault but still got the BEST customer service I've ever received. Will definitely use clip again.
Customer Services
Clip
2 years ago
We're delighted that our team could help you with your purchase Anthony, thank you so much for choosing Clip and we hope to see you again in the future. 🙂
I suffer with anxiety and after contacting clip and trying to cancel the Samsung tablet I was told it was too late and sending it back would only cause delays because of the Easter holiday. I’m...
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Customer Services
Clip
2 years ago
We are sorry to hear that you were inconvenienced requesting a cancellation of your Samsung tablet. We understand that living with anxiety can be challenging, and we apologise for the inconvenience caused.
As our team informed you, the tablet had already been shipped via a third-party courier, and it was not possible to stop the delivery. We do appreciate your patience and understanding regarding the Easter holiday delays. Returning the item over the double bank holiday would have a caused delay which is unfortunately out of our control as postal services do not operate.
Please note that we are committed to providing excellent customer service and we are pleased to have worked with you to find a satisfactory solution.
We take the guesswork out of shopping on credit, providing a simple and easy way for customers to buy now and spread the cost.
From Home Entertainment, to stylish Furniture, Appliances and the latest Tech. We've got something in the range for you. One Clip at a time!
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We take the guesswork out of shopping on credit, providing a simple and easy way for customers to buy now and spread the cost.
From Home Entertainment, to stylish Furniture, Appliances and the latest Tech. We've got something in the range for you. One Clip at a time!