Recenze společnosti Chums

Thank you for your feedback. We're sorry to hear that you were unable to obtain information regarding the delivery of your outstanding items. We understand how frustrating it is when emails requesting an update go unanswered, particularly when you are waiting for the delivery of three outstanding pairs. Keeping customers informed about the status of their orders is important, and we're disappointed to learn that this was not your experience. If you would like us to investigate this further, please contact us at enquiries@chums.co.uk with your order details, and we will be happy to look into the matter for you. Your comments regarding the lack of response to your emails and the communication surrounding your order have been noted and will be shared with the relevant team for review. Thank you for taking the time to bring this matter to our attention, and we apologise for the inconvenience and frustration caused.