A very reliable service, always on time with delivering. Fair for returning. Pleased to do business
with the company.
Divyashree
Chums
14 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Recenze produktu
Divyashree
Chums
14 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Divyashree
Chums
14 days ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Datum nákupu: 29/08/2026
0
Sdílet
MM
Mr Brian Moore
Ověřeno Feefo
GBR
18 days ago
Co říká Mr Brian Moore o Chums:
Easy to order delivered on time
Divyashree
Chums
14 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Recenze produktu
Divyashree
Chums
14 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Divyashree
Chums
14 days ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Thanks for sharing your rating with us. Thank you for your custom.
Recenze produktu
Divyashree
Chums
14 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Datum nákupu: 29/08/2026
0
Sdílet
MH
Mr Hugh Hargan
Ověřeno Feefo
GBR
18 days ago
Co říká Mr Hugh Hargan o Chums:
The trousers I received are spot on but I want to know about the other pair I have NOT received.
HughGerardHargan
Helen
Chums
17 days ago
Thank you for your feedback. We're pleased to hear that the trousers you received were exactly what you wanted.
Regarding the second pair that you have not yet received, we can confirm that there was a temporary stock issue which caused a delay. This issue has now been resolved, and the outstanding trousers are expected to be dispatched within the next day or so. We have today contacted you via email.
We apologise for the delay and appreciate your patience. Thank you for taking the time to share your comments.
Recenze produktu
Helen
Chums
17 days ago
Thank you for your feedback. We're sorry to hear about the frustration caused by only receiving one pair of corduroy trousers and not receiving a response to your enquiry.
We can confirm that there was a temporary stock issue affecting the second pair of trousers in your order. This issue has now been resolved, and the outstanding item is due to be dispatched within the next day or so.
We have also contacted you by email today with an update regarding your order.
We apologise for the delay and for any disappointment caused by the lack of communication. We appreciate your patience and thank you for taking the time to share your comments.
Helen
Chums
17 days ago
Thank you for your feedback. We're pleased to hear that the trousers you received were exactly what you wanted.
We're sorry, however, that you have not yet received the second pair and that you felt your earlier message had not been responded to. We understand how frustrating this must be.
We can confirm that there was a temporary stock issue affecting the outstanding pair of trousers. This issue has now been resolved, and the item is due to be dispatched within the next day or so. We have also contacted you by email today to provide an update on your order.
We apologise for the delay and any inconvenience caused, and we appreciate your patience while we work to complete your order.
Thank you for your feedback. We're pleased to hear that you were happy with the product. However, we're sorry to learn that the courier service did not meet your expectations.
As mentioned in your previous review, we understand your concerns regarding parcels being left unattended and the lack of delivery notifications. We appreciate how frustrating this can be and understand why it has impacted your overall experience.
Thank you for taking the time to share your comments. Your feedback regarding the delivery service has been noted and will be passed on for review.
Recenze produktu
Helen
Chums
17 days ago
Thank you for your feedback. We're pleased to hear that the Pegasus High Waist Corduroy Trousers were a good fit and that you were happy with the product overall. We hope they continue to meet your expectations over time, and we're delighted that your first experience with our clothing has been a positive one.
We're sorry, however, to hear about the issues you experienced with the courier. We understand your frustration that your parcel was left unattended outside your property without notification, particularly as this has happened on more than one occasion. We appreciate how important secure delivery is and can understand why this would cause concern when considering future orders.
Thank you for taking the time to share your experience. Your comments regarding the delivery service have been noted and will be passed on for review, as customer feedback helps us improve the service we provide.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.