Recenze společnosti Chums

Thanks for your feedback. I am sorry to hear that you are disappointed with the quality of the Farah trousers. I understand your concerns, particularly as you have purchased these trousers from us previously and feel that the quality is not as good as it has been in the past. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original method of payment. If you need any further help please get in touch.

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

We are grateful that you took the time out to leave us this positive review.

We sincerely appreciate your business and your valuable feedback.

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Thanks for sharing your rating with us. Thank you for your custom.

We truly appreciate your positive feedback, thank you for your custom.

Thanks for your feedback. I am sorry to hear that you were disappointed with your recent order. I understand your frustration after ordering a size 9 and receiving a size 8 in error. We appreciate that receiving the incorrect size is inconvenient and causes unnecessary disappointment. Please accept our sincere apologies for the error and for any inconvenience caused. We value your feedback and will use your comments to help improve our service and order accuracy going forward. If you need any further help please get in touch.

Thanks for your feedback. I am sorry to hear that you are disappointed with the trousers you recently received. I understand your frustration, particularly as the two pairs were expected to be identical in size, length and colour, yet you found that one pair was approximately 2cm shorter than the other. Please accept our apologies for any inconvenience caused. We would be happy to exchange the trousers for you. To return the unsuitable pair, simply use the free returns label enclosed with your parcel and send the item back to us at no cost. Once received, we will arrange a replacement to be sent to you. Thank you for bringing this matter to our attention. We value your feedback and regret that the trousers did not meet your expectations on this occasion.