Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Chums

Zobrazení všech 138,058 recenzí

Mrs Hilary Bailey

Ověřeno Feefo

GBR

11 days ago

Co říká Mrs Hilary Bailey o Chums:

Refund

Good. Credit applied very quickly - no questions asked.

Anirudh

Chums

1 day ago

We are grateful that you took the time out to leave us this positive review.

Recenze produktu

Helen

Chums

9 days ago

Thank you for your feedback. We're sorry to hear that you had to return the jeans due to a manufacturing issue. Having one leg approximately 3cm shorter than the other is certainly not the standard we aim to provide, and we understand why this meant the item was unsuitable. We appreciate you bringing this to our attention and have passed your comments on to the relevant team for review. We're pleased to hear, however, that your refund was processed quickly and credited back to your card without delay. Please accept our apologies for the disappointment caused, and thank you for your continued custom with Chums. We hope to provide you with a better experience on your next order.

Datum nákupu: 04/09/2026

Důvěryhodný zákazník

Ověřeno Feefo

11 days ago

Will buy from this seller again.

You stick to the delivery time stated.

Anirudh

Chums

1 day ago

We are grateful that you took the time out to leave us this positive review.

Recenze produktu

Datum nákupu: 04/09/2026

Mr Simon Dragt

Ověřeno Feefo

11 days ago

Co říká Mr Simon Dragt o Chums:

High cost !! Poor quality !!

Helen

Chums

9 days ago

Thank you for your feedback. We're sorry to hear that you were disappointed with both the quality of the item and the overall value for money. We understand how frustrating it is when a product does not meet your expectations, particularly when you feel the cost does not reflect the quality received. Please accept our sincere apologies for your disappointment. We take all customer comments seriously, and your feedback regarding both the product quality and pricing will be passed on to the relevant teams for review. Thank you for taking the time to share your experience with us. We appreciate your feedback and hope we have the opportunity to provide a better experience in the future.

Recenze produktu

Helen

Chums

9 days ago

Thank you for your feedback. We're sorry to hear that you found a difference between the Airforce Blue and Navy Blue trousers. We understand your disappointment if the fabric and overall feel of the material did not seem consistent between the two colours, particularly when you were expecting the same quality across the range. We appreciate you taking the time to bring this to our attention, and your comments regarding the difference in material and quality will be passed on to our Product Team for review. Thank you for sharing your experience, and we apologise that the Airforce Blue trousers did not meet your expectations.

Datum nákupu: 04/09/2026

Důvěryhodný zákazník

Ověřeno Feefo

11 days ago

Order cancelled

Terrible, cancelled the order. Not Chums fault, EVRI

Anirudh

Chums

1 day ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Recenze produktu

Datum nákupu: 30/08/2026

Důvěryhodný zákazník

Ověřeno Feefo

11 days ago

Disappointed as looking for warm winer trousers.

Prompt service.

Helen

Chums

9 days ago

Thank you for your feedback. We're sorry to hear that the trousers did not provide the level of warmth you were looking for for the winter months. We understand how disappointing this can be when the product does not meet your expectations. We are pleased to hear, however, that you found our service prompt and efficient. Your comments regarding the trousers will be passed on to the relevant team for review. Thank you for taking the time to share your feedback with us, and we hope to be of service again in the future.

Recenze produktu

Helen

Chums

9 days ago

Thank you for your feedback. We're sorry to hear that the trousers did not meet your expectations. We understand your disappointment as you were looking for warm winter trousers and found that the material was more like velvet rather than velour, which did not provide the warmth you were expecting. We appreciate you taking the time to share your comments, and your feedback regarding the fabric and product description will be passed on to the relevant team for review. We're pleased to hear that you were happy with the prompt service you received. Thank you for your feedback, and we hope to provide you with a product more suited to your needs in the future.

Helen

Chums

9 days ago

Thank you for your feedback. We're sorry to hear that the Luxury Chocolate Biscuit Collection did not meet your expectations. We understand that taste is very personal, and it's disappointing when a product isn't as enjoyable or interesting as you had hoped. We appreciate you taking the time to share your comments, and your feedback regarding the taste and variety of the biscuits will be passed on to our Product Team for review. Thank you for giving the product a try and for sharing your experience with us.

Datum nákupu: 04/09/2026

Mr James Hosken

Ověřeno Feefo

11 days ago

Co říká Mr James Hosken o Chums:

Excellent

Anirudh

Chums

1 day ago

We are grateful that you took the time out to leave us this positive review.

Recenze produktu

Datum nákupu: 04/09/2026

Miss Susan Ridgeway

Ověřeno Feefo

11 days ago

Co říká Miss Susan Ridgeway o Chums:

Easy Chums!

Easy to order, items arrived fairly quickly and would have been easy to return if necessary.

Anirudh

Chums

1 day ago

Thanks for sharing your rating with us. Thank you for your custom.

Recenze produktu

Datum nákupu: 04/09/2026

Důvěryhodný zákazník

Ověřeno Feefo

11 days ago

Reasonable purchase

Anirudh

Chums

1 day ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Recenze produktu

Datum nákupu: 04/09/2026

Důvěryhodný zákazník

Ověřeno Feefo

11 days ago

Excellent communication. Good quality goods.

Anirudh

Chums

1 day ago

We are grateful that you took the time out to leave us this positive review.

Recenze produktu

Datum nákupu: 04/09/2026

Důvěryhodný zákazník

Ověřeno Feefo

11 days ago

Good Service

Excellent

Anirudh

Chums

1 day ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Recenze produktu

Datum nákupu: 30/08/2026

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Chums

Pegasus Chunky Knitted Chenille PoloDalší recenze tohoto produktuProhlédnout si stránku výrobkuGood colour and unique design.Very pleased.

Stain and Water Resistant Cotton TrouserDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe Airforce Grey is Not made from the same material as the Navy Blue Colour ?? and you can feel the quality difference !! between the two !!

Velour TrouserDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe trousers material was not velour but velvet so not warm for the winter.

2 in 1 Emergency LampDalší recenze tohoto produktuProhlédnout si stránku výrobkuGood bright light.

Luxury Chocolate Biscuit CollectionDalší recenze tohoto produktuProhlédnout si stránku výrobkuNot very interesting or tasty.

Pegasus Leather Wide Fit Chelsea Boot With Side ZipDalší recenze tohoto produktuProhlédnout si stránku výrobku

Pegasus Cotton Cargo Style TrouserDalší recenze tohoto produktuProhlédnout si stránku výrobkuBought a pair for my partner who says they are very comfortable so bought two more pairs in different colours. He is very pleased with them.

Pegasus 2 Pack Crew Neck SweatshirtDalší recenze tohoto produktuProhlédnout si stránku výrobku

Pegasus Leather Wide Fit Sandal ShoeDalší recenze tohoto produktuProhlédnout si stránku výrobku

Bungee E Fit Knitted Glitter Fabric TrainerDalší recenze tohoto produktuProhlédnout si stránku výrobkuVery comfortable

Cotton Front Fastening Magic BraDalší recenze tohoto produktuProhlédnout si stránku výrobkuComfortable

Original Front Fastening Magic BraDalší recenze tohoto produktuProhlédnout si stránku výrobkuComfortable easy to put on

Slinky Mock 2 in 1 Top and NecklaceDalší recenze tohoto produktuProhlédnout si stránku výrobku

Pegasus Lightweight Showerproof BlousonDalší recenze tohoto produktuProhlédnout si stránku výrobku

Dr Keller Touch Fasten E Fit SandalDalší recenze tohoto produktuProhlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?