Thanks for your feedback. I'm sorry to hear the original parcel was delayed. I can assure you this is not our usual standard of service, please accept my apologies for any inconvenience caused. If you need any further help please contact us, and we do hope you continue to shop with us.
Recenze produktu
Sohith
Chums
3 months ago
Thanks for sharing your rating with us. Thank you for your custom.
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Recenze produktu
Sohith
Chums
3 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
3 months ago
We truly appreciate your positive feedback, thank you for your custom.
Sohith
Chums
3 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Extremely poor I have not received my order or my money back
Rachel
Chums
3 months ago
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience. Having reviewed the order, we can see that the delivery address entered at checkout was incorrect. We kindly remind customers that it is their responsibility to check that all address details are correct before completing payment, as once an order has been placed, we are unfortunately unable to make any amendments to the delivery address. We understand how frustrating it is when an order does not arrive as expected, and we appreciate your disappointment. We can confirm that a refund has now been issued for this order.
Recenze produktu
Rachel
Chums
3 months ago
Thank you for your feedback. We value all feedback and are sorry that this experience did not meet your expectations.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.