Recenze společnosti Chums

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Thanks for your feedback. I am very sorry that you received the wrong style of trousers in your order. I appreciate how disappointing and inconvenient this must have been, particularly as the item then had to be returned for a refund. Please accept our sincere apologies for the dispatch error. We understand that you placed your order expecting to receive the style you selected, and we regret that this was not the case. I am also sorry to learn of your concerns regarding the cost of contacting us to resolve this matter. We fully appreciate that you should not have had to spend your time and incur call charges as a result of an error on our part. We understand your frustration and apologise for the additional inconvenience this has caused. If you need any further help please contact us.

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Thanks for sharing your rating with us. Thank you for your custom.

Thanks for sharing your rating with us. Thank you for your custom.

Thanks for your feedback. I am very sorry that you received the wrong size item in error. I can confirm that we have now received the returned parcel and your refund for the item has already been processed. Upon further review, we found that the refund for the return postage had unfortunately been missed when the original refund was issued. Please accept our apologies for this oversight. I can confirm that the postage cost has now also been refunded. We sincerely apologise for the inconvenience and disappointment caused by receiving the incorrect item, as well as for the delay in refunding the postage charge. Thank you for bringing this to our attention, and please do not hesitate to contact us if there is anything else we can assist you with.

We truly appreciate your positive feedback, thank you for your custom.

Thanks for sharing your rating with us. Thank you for your custom.

Thanks for sharing your rating with us. Thank you for your custom.

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.