Thanks for your feedback. I'm very sorry to hear of the delay with this replacement item. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Recenze produktu
Karen
Chums
2 months ago
Thanks for your feedback. I'm very sorry to hear of the delay with this replacement item. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Bad delivery company completely inadequate reply to cmplaints
Karen
Chums
2 months ago
Thanks for your feedback. I'm very sorry to hear you're unhappy with our delivery service. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Recenze produktu
Sohith
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
MW
Mr Derrick Whitehouse
2 months ago
Something ready the complaint again unless you are a computer if you are forget it
Sohith
Chums
2 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Datum nákupu: 04/07/2026
0
Sdílet
MB
Mr Alan Beasley
Ověřeno Feefo
2 months ago
Co říká Mr Alan Beasley o Chums:
Good
Sohith
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Recenze produktu
Sohith
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Recenze produktu
Karen
Chums
2 months ago
Thanks for your feedback. I'm very sorry to hear the items are not a suitable fit. I will address your comments with our quality assurance and buying teams. Unfortunately, as the briefs have been worn and are sold as a multi pack, we are unable to accept them back for a return or exchange. Our returns policy requires items to be returned in an unworn condition, and once items have been worn , it is no longer eligible for resale. I appreciate this is not the outcome you were hoping for and apologise for any disappointment caused. If there is anything else we can assist you with, please don't hesitate to contact us.
Datum nákupu: 05/07/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 months ago
The service is good not a problem there. I have got some pull on jeans they are great a bit tight around the waist but that is me.
Sohith
Chums
2 months ago
We truly appreciate your positive feedback, thank you for your custom.
Recenze produktu
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I can see that both the return and refund have been processed for you, and the refund will be issued to your original method of payment. Please allow a little time for the return to reach us and be checked in accordance with our returns process. If you need any further help please contact us.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.