Thanks for your feedback. I am very sorry to learn that you are unhappy with the service you have received. We always aim to provide a high standard of customer service, and I regret that on this occasion we have fallen short of your expectations. Please accept our sincere apologies for any frustration or inconvenience this experience may have caused. We value all customer feedback, as it helps us identify areas where we can improve our service and ensure a better experience going forward. Your comments have been noted and will be shared with the relevant team for review. If you need any further help please contact us.
Recenze produktu
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. I can see you are in the process of returning the item back to us for a refund. Once the item is received and processed by our returns team, a full refund will be issued to your original method of payment. If you need any further help please contact us.
No problem with service. Didn't have to wait to long for delivery. The jacket fits perfectly and look forward to wearing it in colder weather. Love the colour
Sushmitha
Chums
2 months ago
We truly appreciate your positive feedback, thank you for your custom.
Datum nákupu: 09/07/2026
0
Sdílet
MC
Mr Stephen Clark
Ověřeno Feefo
GBR
2 months ago
Co říká Mr Stephen Clark o Chums:
Always in the time they give, very pleasant people who work in their delivery. Overall a wonderful company.
Sushmitha
Chums
2 months ago
We truly appreciate your positive feedback, thank you for your custom.
Recenze produktu
Sushmitha
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Datum nákupu: 27/06/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 months ago
I always find quality products at good prices from CHUMS.
Enamalamanda
Chums
2 months ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
The 'Easy Care Classic Trouser' had been ordered online on 08th July 2026 and the purchased item had been ready with the customer Mr. John A. Filsell at home to 'try-on' as his pair of trousers on...
Přečíst další
Sushmitha
Chums
2 months ago
We truly appreciate your positive feedback, thank you for your custom.
Recenze produktu
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Datum nákupu: 08/07/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 months ago
Thank you Chums for your great service. My Purchases arrived very quickly and well packed.
Enamalamanda
Chums
2 months ago
We sincerely appreciate your business and your valuable feedback.
Recenze produktu
Enamalamanda
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Enamalamanda
Chums
2 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Fast and reliable,as usual,but let down a bit by the carrier,who never calls,just leaves the goods in the porch(which is my safe place).
Enamalamanda
Chums
2 months ago
We sincerely appreciate your business and your valuable feedback.
Recenze produktu
Enamalamanda
Chums
2 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Datum nákupu: 08/07/2026
0
Sdílet
MC
Mr Raymond Cruise
Ověřeno Feefo
2 months ago
Co říká Mr Raymond Cruise o Chums:
I could not contact anyone about the clock.
Karen
Chums
2 months ago
Thanks for your feedback. I'm very sorry to hear of the issues encountered with this order. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Recenze produktu
Karen
Chums
2 months ago
Thanks for your feedback. I'm very sorry to hear of the issues encountered with this order. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Datum nákupu: 06/07/2026
0
Sdílet
MJ
Mr James Jones
Ověřeno Feefo
GBR
2 months ago
Co říká Mr James Jones o Chums:
Quite good service.
Sushmitha
Chums
2 months ago
We truly appreciate your positive feedback, thank you for your custom.
Recenze produktu
Sushmitha
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sushmitha
Chums
2 months ago
Thanks for sharing your rating with us. Thank you for your custom.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.