Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Recenze produktu
Karen
Chums
2 months ago
Thanks for your feedback. I am sorry to hear that you were disappointed with the sizing of the dressing gowns you ordered. I understand from your comments that the size 18/20, despite your usual size being an 18, was too small for you, while the size 22/24 was considerably roomier but provided a more comfortable fit. I appreciate your frustration with the current dual-sizing approach and understand your preference for individual sizes, as this may help customers achieve a more accurate fit. We value feedback such as yours, as it helps us to understand where improvements can be made. I can assure you that your comments regarding the fit and sizing of our dressing gowns will be logged and passed on to the relevant department for their review and consideration. Thank you for taking the time to share your experience with us. We appreciate your feedback and apologise for any disappointment caused.
Always had good service. Very helpful if you need advice and they have been in business for a good many years. I knew them about because I had elderly aunts.
They are not just for older people...
Přečíst další
Sohith
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Recenze produktu
Sohith
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Datum nákupu: 18/07/2026
0
Sdílet
MT
Mr Trevor Turner
Ověřeno Feefo
GBR
2 months ago
Co říká Mr Trevor Turner o Chums:
Very quick
Sohith
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Recenze produktu
Sohith
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Datum nákupu: 14/07/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 months ago
excellent
Sushmitha
Chums
2 months ago
We truly appreciate your positive feedback, thank you for your custom.
Datum nákupu: 16/07/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 months ago
Didn't take long to arrive.
Sushmitha
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Recenze produktu
Sushmitha
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sushmitha
Chums
2 months ago
Thanks for sharing your rating with us. Thank you for your custom.
Thanks for your feedback. I'm very sorry to hear of the issues encountered with this latest order. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Recenze produktu
Karen
Chums
2 months ago
Thanks for your feedback. I'm very sorry to hear of the issues encountered with this latest order. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Karen
Chums
2 months ago
Thanks for your feedback. I'm very sorry to hear of the issues encountered with this latest order. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Datum nákupu: 14/07/2026
0
Sdílet
MW
Mrs Margaret Wilson
Ověřeno Feefo
2 months ago
Co říká Mrs Margaret Wilson o Chums:
I returned the sandals on 24th July I've not heard from you or received a refund will you please look into this
Margaret
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I can see that both the return and refund have been processed for you, and the amount credited back to your original form of payment on 29/7/26. We normally advise to allow up to 3/5 days for this to show in your account. If you need any further help please contact us.
Recenze produktu
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I can see that both the return and refund have been processed for you, and the amount credited back to your original form of payment on 29/7/26. We normally advise to allow up to 3/5 days for this to show in your account. If you need any further help please contact us.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.