Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Recenze produktu
Enamalamanda
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Datum nákupu: 21/07/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 months ago
Returns system worked well. Delivery quick and on time.
Enamalamanda
Chums
2 months ago
We are grateful that you took the time out to leave us this positive review.
Recenze produktu
Enamalamanda
Chums
2 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
I received excellent service and communication from ordering to a very fast delivery
Sohith
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Datum nákupu: 21/07/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 months ago
First class, Always deliver on time and no hassle with ordering etc. keep up the good work
Enamalamanda
Chums
2 months ago
We are grateful that you took the time out to leave us this positive review.
Recenze produktu
Enamalamanda
Chums
2 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Enamalamanda
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Always excellent, easy to use website, super range of products.
Enamalamanda
Chums
2 months ago
Thanks for sharing your rating with us. Thank you for your custom.
Recenze produktu
Enamalamanda
Chums
2 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Took longer to deliver and not got the genuine items ie Downland pillows
Karen
Chums
2 months ago
Thanks for your feedback. We are sorry to hear that you are disappointed with the delivery time of your order. Having reviewed your order, we can confirm that the delivery was completed within the timescales advertised on our website. Our standard delivery service is estimated at up to 3-5 working days, while items dispatched directly from a supplier can take up to 10 working days to arrive. We can see that all three items from your order were delivered within 4 working days of being placed. As such, the delivery was completed within the expected time frame advised at the point of purchase. We appreciate that you may have hoped to receive your items sooner, and we understand how disappointing this can be. However, on this occasion, the order was delivered within our stated delivery times.
Recenze produktu
Sohith
Chums
2 months ago
Thanks for sharing your rating with us. Thank you for your custom.
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund.
Sohith
Chums
2 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Thanks for your feedback. We are very sorry to hear about your experience and completely understand your disappointment. We appreciate how frustrating this must have been, particularly as you were expecting to receive your order. As requested, a full refund has been processed. However, we understand that this does not make up for the inconvenience caused or the poor experience you have had. Please accept our sincere apologies for the issues encountered with the delivery of your order. While we work closely with our courier partners to provide a reliable service, we regret that on this occasion the service fell below both your expectations and ours. We are sorry to learn that this experience has led you to decide not to order from us again. We value your feedback and will ensure your comments are noted.
Recenze produktu
Karen
Chums
2 months ago
Thanks for your feedback. We are very sorry to hear about your experience and completely understand your disappointment. We appreciate how frustrating this must have been, particularly as you were expecting to receive your order. As requested, a full refund has been processed. However, we understand that this does not make up for the inconvenience caused or the poor experience you have had. Please accept our sincere apologies for the issues encountered with the delivery of your order. While we work closely with our courier partners to provide a reliable service, we regret that on this occasion the service fell below both your expectations and ours. We are sorry to learn that this experience has led you to decide not to order from us again. We value your feedback and will ensure your comments are noted.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.