I was generally pleased with the service given but would have liked an email to let me know my goods had been dispatched so I was kept up to date with the progress.
Chums
Chums
13 years ago
Thank you for your feedback. Unfortunately we don't e-mail to advise when your order has been dispatched. However you can always e-mail us on enquiries@chums.co.uk and we can update you of the progress. Glad to hear you where satisfied with the product once the correct size was sent.
Sorry to hear one pair did not meet your requirements. However with the Lucky Dip Trousers it does state it can be of any style or colour. We will try our best to have your replacement order sent before your holiday. Thanks.
Datum nákupu: 09/08/2013
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Důvěryhodný zákazník
13 years ago
normally service very good but just sending out replacements is not a good idea
Recenze produktu
Chums
Chums
13 years ago
I am sorry to hear the substitute was not suitable. We can set your account to not receive any further alternatives if the original item is out of stock. You can request this by emailing enquiries@chums.co.uk. Hope this resolves any further upset.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.