Great to here you are happy with our service. I am sorry to hear the colours where not as advertised our marketing and photography departments do their best within the constraints of the technology available to ensure that our photographs portray our items in as accurate a manner as possible. However we appreciate that despite our photography department’s best efforts nothing can replace seeing an item 'in the flesh'.
However we are always seeking ways to improve and as such your comments have been passed along to the teams responsible.
Many Thanks
Compared with other companies on the web their delivery times are abysmal - took over 10 days to deliver a pair of trousers. NOT GOOD ENOUGH.!
Chums
Chums
13 years ago
Thank you for your feedback and I am so sorry if this parcel did not arrive within your specified time frame on this occasion. I do hope you can forgive us.
The delivery took longer than was told it would !!!
Chums
Chums
13 years ago
Apologies if the delivery was lengthy. I am sorry to hear you are not happy with your order. Please return the goods to us and we will be happy to refund you.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.