Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Chums

Důvěryhodný zákazník

13 years ago

An excellent company. Their ranges are great and the quality is brilliant. Speedy service too.…

An excellent company. Their ranges are great and the quality is brilliant. Speedy service too. I usually order online nowadays but their staff are friendly and helpful with phone orders.

Chums

13 years ago

Fantastic. Happy to hear you are pleased with both our service and products. Thanks !

Recenze produktu

Datum nákupu: 04/09/2013

0

Důvěryhodný zákazník

13 years ago

Excellent service and delivery, as usual

Chums

13 years ago

Much appreciated !

Recenze produktu

Datum nákupu: 03/09/2013

0

Důvěryhodný zákazník

13 years ago

Took nearly two weeks to get product.

Chums

13 years ago

We are so sorry that this item was damaged upon receipt, occasions such as this are very rare indeed and our despatch team do go to great lengths to ensure products reach you in the best possible condition, so please accept our sincere apologies. We have however checked our records and they show that your parcel was delivered within the timescale advertised. Provided the shoes have not been worn, please do not hesitate to return the parcel back to us free of charge, where we will be happy to offer a replacement/exchange or of course a refund. We hope this instance will not deter you from using our company in the future.

Recenze produktu

Datum nákupu: 30/08/2013

0

Důvěryhodný zákazník

13 years ago

the service was good

Chums

13 years ago

Thank you for taking the time to feed this back to us. We are glad that you are happy with our service but we are sorry the item you ordered was not to your liking. Please do not hestitate to take advantage of our free return service in the event that an item is not suitable. Kind Regards

Recenze produktu

Datum nákupu: 26/08/2013

0

Důvěryhodný zákazník

13 years ago

Good

Chums

13 years ago

Much obliged

Recenze produktu

Datum nákupu: 04/09/2013

0

Důvěryhodný zákazník

13 years ago

Delivery has always been excellent

Chums

13 years ago

Excellent feedback. Much appreciated !

Recenze produktu

Datum nákupu: 28/08/2013

0

Důvěryhodný zákazník

13 years ago

One item was not included although it was listed as enclosed . However after I…

One item was not included although it was listed as enclosed . However after I phoned reporting this the item was sent promptly which was good .

Chums

13 years ago

Please accept our apologies. However glad to hear we have now fulfilled your order. Thanks !

Recenze produktu

Datum nákupu: 01/09/2013

0

Důvěryhodný zákazník

13 years ago

I have bought from chums many times over the years, but now they are deteriorating, no…

I have bought from chums many times over the years, but now they are deteriorating, no large sizes & quality is slipping.

Chums

13 years ago

With reference our recent phonecall, I am delighted I had the chance to speak to you direct. I have sent you a free returns label along with our Winter 2013 brochure. I look forward to receiving this parcel back and I do hope you find something that is more suitable for you. Kind regards

Recenze produktu

Datum nákupu: 30/08/2013

0

Důvěryhodný zákazník

13 years ago

Good fast service thank you

Chums

13 years ago

Many Thanks

Recenze produktu

Datum nákupu: 03/09/2013

0

Důvěryhodný zákazník

13 years ago

My present order this week has been incorrecly delivered 3 times and a promised reurn…

My present order this week has been incorrecly delivered 3 times and a promised reurn lable omitted fromthe respose compliat

Chums

13 years ago

Please accept our apologies for the error's. I have looked into your account and can see you have spoken with one of our advisor's and they have now rectified the problem. Thanks

Recenze produktu

Datum nákupu: 04/09/2013

0

Recenze společnosti Chums

PLISSE 2 IN 1 TOPDalší recenze tohoto produktuProhlédnout si stránku výrobkuA very attractive and unusual addition to my wardrobe.

AMALINA ARAN JUMPERDalší recenze tohoto produktuProhlédnout si stránku výrobkuI love this festive sweater and can't wait to start wearing it as soon as the clocks go back.

FARAH FROGMOUTH POCKET TROUSERSDalší recenze tohoto produktuProhlédnout si stránku výrobkuFarah never let you down, their trousers are excellent.

FARAH SIDE SLANT POCKET TROUSERDalší recenze tohoto produktuProhlédnout si stránku výrobkuAs above

LINCOLN REAL LEATHER ADJUSTABLE COMFORT SHOEDalší recenze tohoto produktuProhlédnout si stránku výrobkuOne pair come damaged, with scratches all over the leather.

CD/DVD ENCLOSED STORAGE CABINETDalší recenze tohoto produktuProhlédnout si stránku výrobkuthis cabinet is not worth the money quality not good very unstable thought it was going to be a nice piece of furniture but its very plain looking overall i was very disappointed with this item

PORTAPUZZLEDalší recenze tohoto produktuProhlédnout si stránku výrobkuGood

PEN AND PENCIL SETDalší recenze tohoto produktuProhlédnout si stránku výrobkuGood

LUCKY DIP HIGH RISE TROUSERSDalší recenze tohoto produktuProhlédnout si stránku výrobkuQuality of good excellent in every case

TOOTAL LUXURY STRIPE PYJAMADalší recenze tohoto produktuProhlédnout si stránku výrobku

COTTON SHIRT BY PEGASUSDalší recenze tohoto produktuProhlédnout si stránku výrobkupoor sizing (tight fit) poor quality very bad creasing after wash & when warn.

SOFT HANDLE JACKETDalší recenze tohoto produktuProhlédnout si stránku výrobkugood jacket

LADIES JACKETDalší recenze tohoto produktuProhlédnout si stránku výrobku

SMART TROUSERDalší recenze tohoto produktuProhlédnout si stránku výrobku

PEN AND PENCIL SETDalší recenze tohoto produktuProhlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?