3 times I was sent the wrong item, leaving me with a 15 mile round trip each time to return the package to the collection point. Wrong codes on website, which Chums were aware of. I even wrote a...
Přečíst další
Chums
Chums
11 years ago
Good Morning, Please accept our full apologies for all the troubles you have encountered with this order. I would like to help you to try and find the item you require. If you would be prepared to give us another chance I could call you to try and resolve this issue? Once more please accept our apologies.
Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the AK778, you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money. I can see you have not returned the product, is there a particular reason why? As we would of been able to rectify this situation.
Thank you for your feedback and I am so sorry if this parcel did not arrive within your specified time frame on this occasion. I have refunded you the postage charge as we clearly did not meet our service promise on this occasion. I do hope you can forgive us.
Recenze produktu
Datum nákupu: 09/08/2014
0
Sdílet
Důvěryhodný zákazník
11 years ago
Lovely shaped bra. fasteners tend to come undone sometimes
Recenze produktu
Datum nákupu: 31/08/2014
0
Sdílet
Důvěryhodný zákazník
11 years ago
Order delivered as per your e-mail
Recenze produktu
Datum nákupu: 12/09/2014
0
Sdílet
Důvěryhodný zákazník
11 years ago
product arrived within a few days of placing order.
There was a long delay after sending my order, and I had to ring up to enquire on progress. I was told that the dress was out of stock, but would be arriving 'next week'. It would have been helpful...
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.