Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Chums

Důvěryhodný zákazník

11 years ago

Send somebody else's order and then fails to correct it, Chums are too much trouble…

Send somebody else's order and then fails to correct it, Chums are too much trouble to deal with when they get things wrong

Chums

11 years ago

I am very embarrassed and so sorry to hear that you have had so many issues with this order, this really isn't the usual high standard of service we offer our customers. We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the relevant departments. Thanks again

Recenze produktu

Datum nákupu: 16/08/2014

0

Důvěryhodný zákazník

11 years ago

Received someone else's order. When returned my enclosed instructions were not adhered to straight away.

Chums

11 years ago

We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams. Thanks again.

Recenze produktu

Datum nákupu: 17/08/2014

0

Důvěryhodný zákazník

11 years ago

good value

Recenze produktu

Datum nákupu: 05/10/2014

0

Důvěryhodný zákazník

11 years ago

Service good

Recenze produktu

Datum nákupu: 31/08/2014

0

Důvěryhodný zákazník

11 years ago

A great team to trade with simply the best.

Recenze produktu

Datum nákupu: 01/10/2014

0

Důvěryhodný zákazník

11 years ago

Usually excellent but on this occasion poor. The delivery was excellent but Chums' handling of…

Usually excellent but on this occasion poor. The delivery was excellent but Chums' handling of this particular product left much to be desired - See below! Future purchases from Chums are at risk!

Chums

11 years ago

Good Morning, Thank you for your feedback and please accept our apologies for any inconvenience caused. I have looked into your replacement order and I can see that it is now in the hands of the couriers. They have confirmed that delivery will be made within 48 Hours.

Recenze produktu

Datum nákupu: 04/10/2014

0

Důvěryhodný zákazník

11 years ago

Very pleased with my purchase, Does what it say's on the label.

Recenze produktu

Datum nákupu: 31/08/2014

0

Důvěryhodný zákazník

11 years ago

On this occasion the service to return these goods has not been the best.

Chums

11 years ago

Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the table valets you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money.

Recenze produktu

Datum nákupu: 24/09/2014

0

Důvěryhodný zákazník

11 years ago

the service was quick

Recenze produktu

Datum nákupu: 29/08/2014

0

Důvěryhodný zákazník

11 years ago

No problem

Chums

11 years ago

Wow! This is great feedback. It’s great to hear all of our hard work is paying off and really pleased you are so happy with your purchase. In regards to the product your comments have been passed to the Quality Control and Buying teams. Thanks again.

Recenze produktu

Datum nákupu: 21/09/2014

0

Recenze společnosti Chums

Cotton Trousers with growing roomDalší recenze tohoto produktuProhlédnout si stránku výrobkuStitching of button holes could be improved - material for lovat green trousers is different from navy trouser.

Pegasus Lined Duffle CoatDalší recenze tohoto produktuProhlédnout si stránku výrobku

7 PIECE DAISY TOWEL BALEDalší recenze tohoto produktuProhlédnout si stránku výrobku

Cargo Multi Pocket TrousersDalší recenze tohoto produktuProhlédnout si stránku výrobkuOrdered Black but sent blue in place of. Tried on but not good to size. Sent back!

Side Slant Pocket TrousersDalší recenze tohoto produktuProhlédnout si stránku výrobku

Farah Slant Pocket TrouserDalší recenze tohoto produktuProhlédnout si stránku výrobkuApart form Chums inadvertently duplicating my last order I am very happy with the service they provide.

Table ValetDalší recenze tohoto produktuProhlédnout si stránku výrobkuThese tables are not stable the tops are not level they are flimsy and even at only ten pounds each they are certainly not value for money they have been packed up for a week waiting for a returns...Přečíst další

Chenille Furniture AccessoriesDalší recenze tohoto produktuProhlédnout si stránku výrobkuthese were ordered for my neighbour she was very happy with them

Warm Handle Tie Cord PyjamaDalší recenze tohoto produktuProhlédnout si stránku výrobkuI ordered large pyjamas because I knew they would shrink to medium having bought from you before. Washed at 30degrees they did shrink. You must get a lot returned by people that do not know this.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?