Thank you for taking the time to leave feedback. Sorry to hear you are not happy with the product recieved. I can assure you I will inform our quality control and buying department about your complaint. I have also looked into your account and if you wish to return the trousers we will be able to offer you a replacement.
Recenze produktu
Datum nákupu: 30/09/2014
0
Sdílet
Důvěryhodný zákazník
11 years ago
Excellent service
Recenze produktu
Datum nákupu: 07/09/2014
0
Sdílet
Důvěryhodný zákazník
11 years ago
very good service appears to be a a fare company
Recenze produktu
Datum nákupu: 28/09/2014
0
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Důvěryhodný zákazník
11 years ago
Received in timely fashion, no pun intended.
Recenze produktu
Datum nákupu: 09/09/2014
0
Sdílet
Důvěryhodný zákazník
11 years ago
very good service and quickly delivered.
Recenze produktu
Datum nákupu: 16/08/2014
0
Sdílet
Důvěryhodný zákazník
11 years ago
Service was very good. Next day delivery
Recenze produktu
Datum nákupu: 11/08/2014
0
Sdílet
Důvěryhodný zákazník
11 years ago
I have been dealing with Chums for years and have always been satisfied
When ordering the trousers, I had paid for them £60 plus £4.99 p&p. However I then noticed that orders £50 and over were free delivery.
I emailed Chums sales dept. and explained what had happened...
Přečíst další
Chums
Chums
11 years ago
Hi can you confirm what email address you used to email? We answer our emails within 4 hours, and the email address used to send out advertisements is not the same email address, it is only used to send and not receive emails. We would be more than happy to accomdate your request. We value our customers and their feedback, whether it is positive or negative. Thank you for your comments. i have applied a 5 pound credit to your account for future orders.
Chums
Chums
11 years ago
Thank you for taking the time to leave feedback.I have looked into your account and can see the reason the free postage was not applied is due to the media code for this not being entered. Apologies if you have not recieved an email back from us I will look into this. If you e-mail us we can offer free postage of your next order.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.