The delay in executing my order was unacceptable.
Goods had to be returned because they were labelled incorrectly, size was not as per label.
Chums
Chums
12 years ago
We are sorry to hear your delivery was late and also incorrect. This is not our usual standard and we will try to make sure this mix up doesn't occur again. I am sorry if we have failed on this occasion.
I am still waiting for my order and I phoned on Thursday 5th September and
was asssured the items were in stock and would be sent and I would have them
in wo days
Chums
Chums
12 years ago
With reference to our telephone call a few minutes ago we are glad to hear that you have received your parcel and you are happy with your goods.
Many thanks for leaving this feedback. However sorry to hear you are not happy with the product. If they have not been worn you may return them and we will be happy to exchange them for you.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.