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Recenze společnosti Chums

Hodnoceno
Vynikající
Služba
4.6
/5
Produkt
4.3
/5

5

4

3

2

1

11,868

2,586

654

230

510

15,848

hodnocení za poslední rok

Zobrazení všech 126,905 recenzí
Důvěryhodný zákazník
11 years ago
Datum nákupu: 01/09/2013
Item Good, delivery slow
Item Good, delivery slow
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Chums
Chums
11 years ago
Please accept our apologies if the delivery was slow on this occasion. This is not of our usual standard. Sorry for an inconvenience caused.
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Důvěryhodný zákazník
11 years ago
Datum nákupu: 29/08/2013
Having dealt with Chums for some time now, I would recommend them to anyone seeking…
Having dealt with Chums for some time now, I would recommend them to anyone seeking outsize clothing. They provide a very good service.
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Chums
Chums
11 years ago
Fantastic. Good to hear you are satisfied with both our service and quality of goods.
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Důvěryhodný zákazník
11 years ago
Datum nákupu: 04/09/2013
Did what it said on the tin. No complaints
Did what it said on the tin. No complaints
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Chums
Chums
11 years ago
Great - many thanks !
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Důvěryhodný zákazník
11 years ago
Datum nákupu: 27/08/2013
The best thing of all is that you have been using RM not Yodel to…
The best thing of all is that you have been using RM not Yodel to deliver my recent orders. The Yodel service has been appalling
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Chums
Chums
11 years ago
Many thanks. Glad to hear you are happy with us using the Royal Mail.
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Důvěryhodný zákazník
11 years ago
Datum nákupu: 29/08/2013
Tracking the order was hopeless. It just showed 'Awaiting Dispatch' throughout. Asking customer services was…
Tracking the order was hopeless. It just showed 'Awaiting Dispatch' throughout. Asking customer services was pointless, they gave the customer service stock reply and were no help.
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Chums
Chums
11 years ago
I can only apologise we are currently working on the tracking on our website this is not yet available for customers to view. However I can see your order left with Royal Mail so we don't have a tracking system for this we can only advise the where about's of an order if it has left with a courier. Sorry for any inconvenience caused.
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Důvěryhodný zákazník
11 years ago
Datum nákupu: 02/09/2013
Quick service and good packaging - returns arrangements not exactly easy for us oldies so…
Quick service and good packaging - returns arrangements not exactly easy for us oldies so it is fortunate we have only ever had to return 2 items
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Chums
Chums
11 years ago
Glad to hear you are pleased with our service and products. However we do try our best to find your nearest Collect Plus Stores in order for you to return any unwanted goods.
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Důvěryhodný zákazník
11 years ago
Datum nákupu: 26/08/2013
Excellent service and a quick delivery to the customer
Excellent service and a quick delivery to the customer
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Chums
Chums
11 years ago
Excellent feedback. Thanks for taking the time to do this !
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Důvěryhodný zákazník
11 years ago
Datum nákupu: 28/08/2013
one of the best
one of the best
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Chums
Chums
11 years ago
Fantastic - many thanks
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Důvěryhodný zákazník
11 years ago
Datum nákupu: 02/09/2013
After my initial complaint you promised to rectify and deliver by Friday. In fact the…
After my initial complaint you promised to rectify and deliver by Friday. In fact the replacement came Thursday. Thank you. You are exonorated.
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Chums
Chums
11 years ago
Thank you for your feedback. I am happy to hear you have now received your order.
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Důvěryhodný zákazník
11 years ago
Datum nákupu: 30/08/2013
Fantactic service
Fantactic service
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Chums
Chums
11 years ago
Great to here you are happy with our service. I am sorry to hear the colours where not as advertised our marketing and photography departments do their best within the constraints of the technology available to ensure that our photographs portray our items in as accurate a manner as possible. However we appreciate that despite our photography department’s best efforts nothing can replace seeing an item 'in the flesh'. However we are always seeking ways to improve and as such your comments have been passed along to the teams responsible. Many Thanks
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O Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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O Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.