Recenze společnosti Chums

Thank you for your time and feedback. I am sorry to hear the delivery on your goods took so long. I have had a look into your account and can see you placed an order for these goods on 29/8. The order was dispatched from our warehouse on 2/9 with Royal Mail. Unfortunately our warehouse is not open of a weekend, which means this called a slight delay to the dispatch of your goods. Our advised delivery time is 7-10 working days on all orders so we do apologize if your delivery was over this time period.

We are very disappointed to see you are not happy with the service and products we have provided you. We would like to hear further from you about the after service you had from us so we can see if this can be turned into a more positive and happy outcome for you. With trousers with growing room sometimes customers need to try different sizes to find the one that fits them best, as these do expand to add extra room if needed for customers. We hope to hear from you and thank you for your time and feedback.