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Recenze společnosti Chums

https://www.chums.co.uk
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Vynikající
Služba
4.6
/5
Produkt
4.3
/5

5

4

3

2

1

11,733

2,562

636

224

500

15,655

hodnocení za poslední rok

Zobrazení všech 127,441 recenzí
Důvěryhodný zákazník
10 years ago
Datum nákupu: 29/09/2014
ordered shoes 30th Sep and it is now 15th Oct. Contacted them and the goods…
ordered shoes 30th Sep and it is now 15th Oct. Contacted them and the goods are lost. Told I would be sent new goods on priority but apparently priority means I have to wait another 7 to 10 days....

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Chums
Chums
10 years ago
I can see you contacted us to chase delivery 15th October, we did advise that the goods were lost in transit, and we reordered. I can see you signed for the goods yesterday. We do advise 7-10 days to allow for delays etc, but in this case the replacment was received within 2 days. I do appreciate you had waited some time for the first delivery, but as you did not contact us to chase before the 15th October, this was our first chance to rectify the situation. We send our parcels in good faith, and if we do not hear anything from the customer, we will assume delivery has taken place.Please accept my apologies, and I am pleased this has finally been resolved for you.
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Důvěryhodný zákazník
10 years ago
Datum nákupu: 05/10/2014
They were very polite
They were very polite
Merchant Logo
Chums
Chums
10 years ago
We are sorry to hear that you are not 100% satisfied with your purchase. We try our best to exceed our customers expectations so we are disappointed that you are not happy with the product. Returns are free of charge, so please send the product back in its original packaging in an unused state if you are still not happy, and we will provide you with a refund.
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Důvěryhodný zákazník
10 years ago
Datum nákupu: 21/09/2014
Always had good service from Chums
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Důvěryhodný zákazník
10 years ago
Datum nákupu: 26/09/2014
On time
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Důvěryhodný zákazník
10 years ago
Datum nákupu: 24/08/2014
They offer a very prompt service.
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Důvěryhodný zákazník
10 years ago
Datum nákupu: 26/09/2014
On time
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Důvěryhodný zákazník
10 years ago
Datum nákupu: 26/09/2014
trousers exchanged. wrong size. no problem. received replacements. perfect. thank you.
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Důvěryhodný zákazník
10 years ago
Datum nákupu: 12/08/2014
Easy to shop, like their brochure.
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Důvěryhodný zákazník
10 years ago
Datum nákupu: 19/09/2014
Arrived in good time
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Důvěryhodný zákazník
10 years ago
Datum nákupu: 22/09/2014
Very impressed with the quality of both garments. Delivery service was prompt and on time.
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O Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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O Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.