Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Recenze produktu
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Datum nákupu: 29/07/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Very good
Sohith
Chums
1 month ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Recenze produktu
Sohith
Chums
1 month ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Thank you for shopping with Chums, we really appreciate your positive feedback.
Recenze produktu
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original payment method.
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original payment method.
Got a reasonably quick email response to my query about a fault but the reply wasn't very personal. It felt like a template.
Sushmitha
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Karen
Chums
1 month ago
Thanks for your feedback. I am sorry to hear that you were unhappy with our previous response. While I appreciate your comments regarding the speed of our reply, I am sorry that it came across as impersonal and felt like a template response. We value your feedback, as it helps us improve the service we provide. I have noted your comments and appreciate you taking the time to bring this to our attention.
Recenze produktu
Karen
Chums
1 month ago
Thanks for your feedback. We are sorry to hear that the stitching on your trousers has come away at the seam and that you noticed some bobbling before the item had been washed. Under normal circumstances, we would ask you to return the item to us using our free Evri returns service so that our Quality Control team can inspect the garment and investigate the reported fault. However, as you have advised that the trousers have been sewn and repaired, the item has now been altered from its original condition. Unfortunately, this means we are no longer able to assess the fault and the trousers are no longer covered under our returns guarantee. If you need any further help please contact us.
Datum nákupu: 29/07/2026
0
Sdílet
MW
Mr Julian Wherlock
Ověřeno Feefo
GBR
1 month ago
Co říká Mr Julian Wherlock o Chums:
Excellent.
Sushmitha
Chums
1 month ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
Recenze produktu
Sushmitha
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sushmitha
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.